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Complaint Details
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Initial Complaint
09/15/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Contract signed with Solar Windows on 10/1/2020, $9322.00 (1st payment ($3425.00, 2nd $3245.00, and final of $2472.00. The company was to install new vinyl siding and a new soffit. The dispute is about UNETHICAL BUSINESS PRACTICES.Business response
09/15/2021
Hello. We will be calling *** ********. We were under the impression that all her concerns were taken care of and she was fully satisfied.Customer response
09/30/2021
RECEIVED VIA PHONE BY BBB STAFF MEMBER:
The consumer has notified the BBB that business returned to make the necessary repairs. She considers the matter resolved.
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Contact Information
8301 Pearl Rd
Strongsville, OH 44136-1637
Business hours
Today,By Appt. Only
MMonday | 9:30 AM - 5:00 PM |
---|---|
TTuesday | 9:30 AM - 5:00 PM |
WWednesday | 9:30 AM - 5:00 PM |
ThThursday | 9:30 AM - 5:00 PM |
FFriday | 9:30 AM - 5:00 PM |
SaSaturday | By Appt. Only |
SuSunday | By Appt. Only |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.