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ComplaintsforTrident Restoration LLC
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Complaint Details
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Initial Complaint
09/13/2023
- Complaint Type:
- Billing Issues
- Status:
- Resolved
8/21/2022 $60,000 is charges They were restoring the house after a fire this included tear down, clean up and instillation of similar quality materials The floors are separating and are coming undone trash from the work was left in the house and my things were left in a single room with barely any space for a person to get through which blocked off access to my kitchen. They also took away my working dehumidifier and allowed mold to grow in my basement as well as allowing several tools to rust while they were working. I called the business and I left several messages no one has cared or seen fit to get back to me and I suspect I will have to sue to get any kind of reaction/ resolution.Business response
10/09/2023
[BBB transcription via phone call]
The business has stated they are working directly with the consumer to resolve and everything should be completed this week.
Customer response
10/13/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.