Business ProfileforAltercare of Thornville

My mother was diagnosed in March 2024 with colon cancer. We were told that it was very aggressive and if we wanted to move her to do it "sooner rather than later". We currently lived in ********, but my mom had lived in **** for over 75 years, so we quickly moved her back to **** so she could be close to family and friends for the remainder of her life. She was placed by Fairhope Hospice in Altercare of Thornville. My husband and I moved back to ********* and my brother who lives in ********, OR moved back as well so we could all spend my mom's remaining months with her. She couldn't walk, so my brother and I would have to lift her, move her to her wheelchair and take her to the restroom. Every now and then she would try to get out of bed by herself, forgetting that she couldn't, but that made her a fall risk. Knowing this, we begged for a month for some kind of restraint or alarm so that it would help us keep her safe. She had broken her right femur 3 1/2 years previously and it was her worst nightmare to have it happen again. We were told that it was "against Ohio law for them to use any kind of restraint". We subsequently found out this was not true. On Saturday, May 25th, just over a month since she was admitted, my mom was found on the bathroom floor by the nurse, with two broken legs, both knees and her left femur, her leg misshapen. They picked her up and somehow got her to a recliner where she sat in horrific pain. My stepmother is the one who found her there. The nurse was in the hallway acting like nothing had happened, just working on other people's meds. She hadn't called for a squad, x-rays or even for permission to give my mom morphine. Altercare moved her over and over, causing Mom to pass out from the pain.My brothers and I took her to the hospital than evening. She died less than two days later. We were cheated of time with her and she was cheated out of the time to spend with her children and family.