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At Home Construction and Services has 1 locations, listed below.

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    Business ProfileforAt Home Construction and Services

    Home Improvement

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Tipp City, OH 45371
    BBB File Opened:
    8/29/2013
    Alternate Business Name
    • Prather Services
    Business Management
    • Mr. Allen Prather, Owner
    Contact Information

    Principal

    • Mr. Allen Prather, Owner

    Customer Contact

    • Mr. Allen Prather, Owner

    Industry Tip

    BBB Tip: How to make your next home improvement project a success

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/02/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    @Home Construction and Services poured an approximate 25ft x 35ft concrete slab and stairs for our back patio in mid June 2022. Additionally, they built a covered patio/overhang. The price for both was quoted at approximately $19,000. As required per the contract, we paid 50% of this cost upfront. The concrete poured left waves, draining issues, stains, cracks in the concrete days after being poured, and was 2 different colors, etc. Although we were assured that all of this was "normal" because the outside temperature was too hot (questioning why the concrete was poured to begin with that day?), the damaged areas were going to be fixed and made "perfect". After the contractor attempted to lay bagged concrete over top of already poured concrete and brush it out as well as two skim-coat layers, our concrete patio continues to crack, bow, and wave. The reported owner of the company, ****, came to our home unannounced and requested he see the patio at that very time and took pictures of the poor work. He verbally assured and then later through written email assured that the situation would be rectified, requesting that the remaining balance be paid. Three months later, September 2022, @HomeConstructionandServices have retracted their solutions to rectifying their mistakes, leaving us out of thousands of dollars and a patio that is cracking, crumbling, bending, and uneven. Namely, the contract we signed left us with a one-year warranty.

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    zachary w

    1 star

    06/17/2024

    Had a deck built and the boards on top are not straight was told that since it was composite due to the cold the would expand and straighten out and they have not additionally was quoted with yhe job for underdecking above our hot tub area was told it was ordered and still has not been installed the deck was finished in January now the phone numbers are not working for the contacts at the company and work is not completed fully had a quote for a fence done aswell was told multiple times it was ordered and would be installed paid deposite and eventually had to go with another company because it was taking so long come to find out they never ordered the materials because they had underside the job so much and didn't tell us eventually we got the refund for the deposit paid for the fencing but I am still out the quoted amount for the underdecking I would advise not to use this company for any work

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