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Find a Location

Paul's Specialties Body Shop has 1 locations, listed below.

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    Business ProfileforPaul's Specialties Body Shop

    Auto Repair

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    5150 Angola Rd STE F, Toledo, OH 43615-6456
    BBB File Opened:
    9/22/1999
    Years in Business:
    27
    Business Started:
    1/1/1997
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Sole Proprietorship
    Number of Employees:
    3
    Business Management
    • Mr. Paul Jensen Sr., Owner
    Contact Information

    Principal

    • Mr. Paul Jensen Sr., Owner

    Customer Contact

    • Mr. Paul Jensen Sr., Owner

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/24/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I have a problem with Paul's Specialty Shops being negligent fixing my 2011 Honda Fit Sport. I'm moving to a different part of the country and I really don't have time for this at all.I was given a estimate by Paul that included painting the engine compartment and under carriage. The car was never painted and the engine compartment looks bad.The frame was sort of bent,so I thought I would bend it back before I sold the car.The frame still may even be bent.I have to get a couple of opinions yet.When Paul was done with the car, he put it outside and when I started it the check engine light came on in the driveway.I asked Paul why the check engine light was on and he said it could have been that way.He was curt and said that wasn't his fault.Paul said that if he used his friends scan tool next door it would cost me.I told him the light was not on when the car came in.The car was at Tireman 2 days earlier and the light was not on.I also noticed the radiator leaking antifreeze and the a/c condenser line was damaged and snipped after Paul gave the car back.From what Paul told me he was wrenching on the a/c condenser bolt to get it loose.I responded why if the line was already cut.All Paul had to do was pull out the condenser.I think he got frustrated an broke an snipped the line to remove the A/C condenser.When checking the check engine light at O'Reilly's last night I was told that it was the engine coolant temperature sensor 2 circuit high ECT sensor.It's located under the radiator and has a electrical plug.When I looked underneath the car when I got home the plug was not plugged in which means Paul didn't plug it in after putting the radiator back in.I plugged it in and reset the computer.The light is off.I believe that something frustrated Paul and he set the vehicle outside halfway done.I know he won't pay for a new radiator or a/c condenser.He will fight it.He is obligated though to paint inside the engine compartment and underneath the car.Please contact Paul. .
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Serving Northwest/West Central Ohio and Southeast Michigan

    BBB Reports On

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