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          Find a Location

          Tuffy Corporate has 21 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Tuffy Corporate

              7071 W Central Ave Ste C Toledo, OH 43617-2700

            • Tuffy Corporate

              35560 Hwy 27 Haines City, FL 33844-3729

            • Tuffy Corporate

              7195 Dolina Ct Melbourne, FL 32940-7998

            • Tuffy Corporate

              16750 US Highway 441 Mount Dora, FL 32757-2230

            • Tuffy Corporate

              7445 Vanderbilt Beach Rd Naples, FL 34119-1407

            Business ProfileTuffy Corporate

            Auto Services
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Additional business information

            Additional Info:
            This is the Business Profile for all the Corporate owned Tuffy Auto Service Centers in the country. If you have a question or concern about one of the Corporate owned Tuffy's listed then please direct your inquires to the Toledo, Ohio BBB. Any other Tuffy Auto Service Center not listed is a franchise location and inquires need to be directed to BBB in the area of the Tuffy shop.

            Contact Information

            7071 W Central Ave Ste C

            Toledo, OH 43617-2700

            Get Directions
            Visit Website
            (419) 865-6900

            Business hours

            8:00 AM - 5:00 PM
            Business Hours
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM

            Customer Reviews

            1/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            8 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 55

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Tuffy Corporate has 21 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Tuffy Corporate

                7071 W Central Ave Ste C Toledo, OH 43617-2700

              • Tuffy Corporate

                35560 Hwy 27 Haines City, FL 33844-3729

              • Tuffy Corporate

                7195 Dolina Ct Melbourne, FL 32940-7998

              • Tuffy Corporate

                16750 US Highway 441 Mount Dora, FL 32757-2230

              • Tuffy Corporate

                7445 Vanderbilt Beach Rd Naples, FL 34119-1407

              Headquarters
              7071 W Central Ave Ste C, Toledo, OH 43617-2700
              BBB File Opened:
              1/1/1969
              Years in Business:
              55
              Business Started:
              1/1/1969
              Business Incorporated:
              7/11/1986
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Number of Employees:
              40
              Alternate Business Name
              • Tuffy Tire & Auto Service Centers
              Hours of Operation

              Primary

              M:
              8:00 AM - 5:00 PM
              T:
              8:00 AM - 5:00 PM
              W:
              8:00 AM - 5:00 PM
              Th:
              8:00 AM - 5:00 PM
              F:
              8:00 AM - 5:00 PM
              Contact Information

              Principal

              • Mr. Roger Hill, President/CEO

              Customer Contact

              • Mr. Roger Hill, President/CEO
              • Mr. Barry Unrast, Director of Marketing
              • Erika Bailey, Administrative Assistant
              Additional Contact Information

              Fax Numbers

              • (419) 865-7343
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              8 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/12/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              I took my vehicle to Tuffy's in Oswego IL to have various maintenance done to my car including replacing the fuel sensors on May 3, 2023. For a couple of months I notice that the check engine light appears until my gas is low. I took it to Infiniti who mentioned that there could be probably with the fuel sensors. I went up to the shop to speak with Stacey, the Manager, who stated that they would replace the sensors but the items are on back order. I reached out to her several weeks later and Stacey mentioned that she did not know when the items would be in but she would contact me once the items are in. Several months later, I had another diagnostic done at Infiniti which indicated that something is wrong with the fuel sensor. I reached out via email and was told that Stacey was no longer with the company and the new manager did not have a record of this issue. I was contacted in January and was told that someone would contact corporate about this matter. Unfortunately I'm still waiting on feedback. This matter needs to be resolved asap.
              Read More
              Read 7 More Complaints

              Customer Reviews

              4 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Michelle B

              05/31/2024

              Tuffy's Located at ************************************************* - HORRIBLE!!!!! RUN!!!! BEWARE!!!! DO NOT BRING YOUR CAR HERE!!! RUN!! DISHONEST!!! SCAMMERS!! THEY WILL RUIN YOUR CAR!!! THIS SHOP PERFORMS AUTO REPAIR FRAUD!!!! ******** and rude shop manager ** should be fired. Extremely rude. On 4.29.24 I brought my vehicle here for a simple job, not only was the work that I paid for not performed properly the incompetence and inexperience technicians damaged my vehicles Transmission. Technicians did not follow the manufacturer specifications for the vehicle. WRONG FLUID, WRONG PARTS, COMPLETE NEGLIGENCE. The shop did not have the appropriate equipment and tools to perform the job properly and did not perform the services I paid for and kept my money. ***** response was a rude and disgusting shop manager and district manager ******. They they have sketchy FRAUDULENT business practices AND DO NOT PERFORM THE WORK YOU PAY FOR. TECHNICIANS DO NOT KNOW WHAT THEY ARE DOING AND WILL RUIN YOUR CAR. Shop tried to lied about performing work, and tried to release the car to me with my children in the vehicle, and almost crashed and stalled out instantly after paying for service. ***** district manager has been disgusting and rude and has not refunded my money and has done absolutely nothing to rectify the issue. If I could give Negative or zero stars, I would. If you want your car serviced by clowns and unprofessionals this is the circus. If you want your car broken and to pay for service that isn't performed AUTO SERVICE FRAUD and perform improperly this is the place. ***** corporation better get in contact with me directly lawsuit coming your way. Disgusting Business overall. Will be reporting to the BBB and FDACS. The worst part about this entire experience is these people have not refunding my money, nor have they treated me and my family with respect and dignity, and I will be seeing them in court until I am refunded and made whole for their negligence and damage.
              Read 3 More Customer Reviews

              Local BBB

              BBB Serving Northwest/West Central Ohio and Southeast Michigan

              More Info on Local BBB

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              BBB reports on known marketplace practices.

              See What BBB Reports On

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