ComplaintsforOak Openings Dental
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Complaint Details
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Initial Complaint
10/06/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
OAk openings dental is refusing to give me my medical records, as well as my sons medical records. They have also billed my insurance for services that were not rendered which is insurance fraud.Business response
10/20/2021
The patient's records were handed to her on October 5th. The police were witness to this. A certified letter will be sent to the patient that includes a release of records form for her and her son. We will absolutely send an addition set of records for the patient and her son where ever the patient would like. Only service performed were billed to insurance. The patient has a credit of 112 dollars on her account and a refund has been initiated to return that amount to the patient. Thank you for your time.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.