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Customer ReviewsforAAA Standard Services, Inc.
7 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Denise M
1 star02/28/2024
We hired AAA to clean up after a fire we had. I think others need to be aware of their practices. They give the key code to everyone on the job. Those people in turn give the code to their friends. People were coming in and out of our house freely. While we where in a hotel while they "cleaned". Workers and sometimes their friends were coming in and out of our house at all hours. They also would hide "merchandise" around the back of the house and by the dumpster and come in late at night and pick up the stuff. Sometimes they "work" unsupervised. I would come home in the middle of the day and people would be in the master bedroom just looking at stuff. Or while most people would leave for lunch, they would stay behind and just go through everything. I came home one day for lunch and there were 2 guys there while everyone else was out to lunch. I would ask what happened to different things and they would look at each other and shrug there shoulders suggesting "I don't know". While we thought things were going out to be cleaned they where not. They were taken. We only found out about it after going through the boxes once they were returned. AAA knew about the initial theft and yet told no one. Deciding instead to keep it to themselves so they would get paid. Had we known of the first initial incident, we would have moved back in right away to save our stuff. Instead the initial theft of a stereo led to many more items being taken. Because the employee was mad because he had been caught taking a stereo. He came back that night and wiped out half of our basement. Then came back on a Saturday and took everything else. We have lost many precious family heirlooms that will never be recovered. Our valuables are now all over the **************. Lost forever.Review from Matt f
5 stars08/26/2023
Absolutely wonderful service after water backup in my basement. The crew was knowledgeable and worked with me on my personal items and did a truly wonderful job. I would highly recommend their service!AAA Standard Services, Inc. Response
08/29/2023
Thank you for the wonderful review of our company and Employees that helped you with your water damage restoration needs. Helping customers like yourself in their time if need is why we take pride in the services we provide on a daily basis. Stephen S Johnson PresidentReview from Scott K.
5 stars08/13/2022
I had a flood in my home that went through two stories. The initial company did a poor job at diagnosing and addressing the level of damage. Having some minor experience in flooding and water damage I contacted my insurance and AAA Standard Services was used instead. The owner and employees were extremely informative and professional. They were polite and cleaned up well after themselves. I even had a minor incident with water in the area that flooded after they had set up and left and the owner not only took my call on a Friday night but offered to come over and help! It was unnecessary but what a gesture. You can't go wrong with them!AAA Standard Services, Inc. Response
08/16/2022
Thank you so much for your positive comments about our Team Members degree of service and professionalism within your home to resolve your water damage and mold issues. We are thankful for great Customers like yourself and are always here to help with any disaster clean up services that arise 24/7/365Review from Michael N.
5 stars08/07/2022
On Saturday, August 8, 2022, AAA Standard Services came out and did a complete apartment clean out. Excellent job! Courteous and professional! I would hire them again. I highly recommend! Thanks guys!AAA Standard Services, Inc. Response
08/08/2022
Thank you so much for your great review of our company & team members, We are happy to hear that you are extremely satisfied with our services and glad we could help you with your clean out needs. Stephen S. Johnson President AAA Standard Services IncReview from Kathy M
5 stars03/25/2022
When your basement (full of memories and junk) floods on a Sunday night it’s overwhelming. A friend recommended AAA Standard Services. They were here Monday assessing the clean up work needed. The clean up crew members were all so kind and professional, and didn’t judge me for struggling throwing away some of my treasures. They made the whole process bearable, and the end result was remarkable. I highly recommend this company. Silver lining is my basement is clean and I didn’t have to do it. They sure take the stress off your shoulders.AAA Standard Services, Inc. Response
03/28/2022
****** Thank you so much for the glowing review of our company & crew members, we greatly appreciate it and we are also happy that we could eliminate some stress off your shoulders during the clean up process. Sincerely, Stephen S Johnson President AAA Standard Services Inc.Review from Teri H
5 stars11/01/2021
AAA is an excellent service provider, communicator and a business of integrity from my experience. They do what they say and tell you what they have done.AAA Standard Services, Inc. Response
11/01/2021
Mrs. ******,
We thank you for the opportunity to work with you on your water damage project and greatly appreciate your positive feedback on the BBB about the way we operate our company.
If you should happen to be in need of our services in the future, we are here to serve.
Sincerely,
******* * *******
President
AAA Standard Services IncReview from John L.
5 stars07/29/2021
AAA Standard Services completed a basement ceiling project for us. The project included framing down from the joists, drywall, painting and trim. The finished project met our expectations. The team was courteous, helpful and kept things clean. The project was completed in a timely manner ie about one week. We would hire AAA again.AAA Standard Services, Inc. Response
07/29/2021
Mr. ****
Thank you so much for letting us know that you are extreemly happy with the repairs that were completed in your home.
We really appreciate you taking the time to leave us a 5 Star review with the Bettter Business Bureau.
Have a wonder day and THANK YOU ONCE AGAIN
Stephen S Johnson
President
AAA Standard Services Inc.
Customer Review Rating
Average of 7 Customer Reviews
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