Customer ReviewsforFloorcraft Designs

In a day when great customer service is few and far between, if at all, Floorcraft Designs led by *********************** and his team of professional flooring finishers go above and beyond to make sure that their customers are 110% satisfied. My husband and I had a rather challenging floor refinishing project, (including some interesting personalities) and ******* approached us and our project with patience, professionalism, and integrity. He researched additional options for our project, taking time out of his busy schedule in the evenings and on weekends, to provide us a completely beautiful solution. His team (************************** and ****) also were considerate, kind and professional when working in our home. It was a pleasure working with the entire Floorcraft team. The only unfortunate thing: this team and their work ethic and product, makes every other vendor/supplier pale in comparison. Thank you Floorcraft!!

Thank you some much for the review.  It is everyone of our teams desire to please our clients and meet their expectations.  This was a difficult issue in matching the two different wood species and we are happy that we found a solution that met with your needs.  We have found that it is much easier to take a little extra time to work to find a solution, then it is just finish the project for the sake of meeting an deadline.  We hope that you both enjoy your new kitchen and remodel for many years to come.  Thank you again for such kind words.  It is greatly appreciated.

I originally reached out to Michael from a referral for a quote to refinishing my original hardwood flooring on my 1st floor. Upon my meeting with Michael and addressing my concerns and explaining what I needed done, I decided I did not need additional quotes and hired Michael and his crew to do my refinishing work in my home. He was professional, attentive to what I needed done. Mentioned some concerns and I agreed. Answered my ?, explained some areas that he thought might have issues, got out some trouble stains out (or his crew). He communicated with me along the process. His quote was not misleading and was not over-padded or any additional fees that we did not discuss. The prices were up front, reasonable. They did great work. My floors looks amazing and beautiful. I highly recommend Floorcraft Designs to anyone looking to have their floors redone if they have original hardwood as I do. They take pride in what they do, they took their time and the smells of the poly was not that bad. I did book them already for my upstairs for the summer already. I was very impressed at how well they all presented themselves in my encounters with the staff that I did meet or speak with. I only met Michael and John when I popped in when he was buffing. He let me peep and then he got back to work. The clean up after them selves and alot of companies I have dealt with do not do that and that is something that Michael should be proud of - his employees do clean up the customers homes when they are done doing their work. Thank you guys for making my floors so beautiful. can't wait til the upstairs ones are done. Great job!!!

Hi *******  Thank you for taking the time to leave such a detailed review. We take pride in our work and customer service and are thrilled that we could meet and exceed your expectations in all aspects of the job. We hope you love your floors and look forward to working with you again soon.

Pride is something that Floorcraft Designs takes in their work and that is something that is a dying art. Your company has it and should be proud that you can advertise that excellent service to the community. I am proud to say that and will continue to say that to anyone that asks me. I look forward to having your team do my upstairs and any other work for me or my friends in the future. Many years of continued success and growth. Not many businesses have the ethics and professionalism you guys have. And to think... all I wanted was a estimate.