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            Business ProfileSpartan Heating and Air LLC

            Heating and Air Conditioning
            BBB accredited business

            Contact Information

            1465 S. Reynolds Rd

            Toledo, OH 43615

            Get Directions
            Visit Website
            (419) 724-3674

            Business hours

            12:00 AM - 11:45 PM
            Business Hours
            8:00 AM - 10:00 PM
            12:00 AM - 11:45 PM
            8:00 AM - 10:00 PM
            10:00 AM - 10:00 PM
            8:00 AM - 10:00 PM
            8:00 AM - 10:00 PM
            Closed

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 9/13/2021

            Years in Business: 3

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Business Details

            Location of This Business
            1465 S. Reynolds Rd, Toledo, OH 43615
            BBB File Opened:
            9/8/2021
            Years in Business:
            3
            Business Started:
            10/1/2020
            Business Incorporated:
            9/7/2020
            Accredited Since:
            9/13/2021
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Number of Employees:
            3
            Hours of Operation

            Primary

            M:
            8:00 AM - 10:00 PM
            T:
            12:00 AM - 11:45 PM
            W:
            8:00 AM - 10:00 PM
            Th:
            10:00 AM - 10:00 PM
            F:
            8:00 AM - 10:00 PM
            Sa:
            8:00 AM - 10:00 PM
            Su:
            Closed
            Business Management
            • Mr. Nick Katafiasz, Owner
            Contact Information

            Principal

            • Mr. Nick Katafiasz, Owner

            Customer Contact

            • Mr. Nick Martin, Owner
            • Mr. Nick Katafiasz, Owner
            • Mr. Derek Martin, Owner
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/29/2021

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Complaint Details Unavailable

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            T. G.

            06/24/2022

            I called Spartan heating and air due to my central air unit not getting cold. The company came out stated I needed fan motor and capacitor due to this the gentleman stated he couldn’t finish my diagnosis. He then stated they didn’t have the fan motor so at the time I agreed to have him order one. I called around found the motor and capacitor the gentleman stated I needed had it installed my central air unit is doing exactly what it was doing before I called. So I called Wendy ask her if she could have the gentleman come back out to finish his diagnosis she stated it would be another $109 for him to come back out not even 24 hours later. I paid for a complete diagnosis and that’s what I wanted!

            Spartan Heating and Air LLC Response

            06/28/2022

            On June 23rd, Spartan Heating and Air did in fact dispatch a technician to Ms. ******* property. The "diagnostic" was completed and to resolve the issue found, parts were recommended to be ordered. She gave the okay to order the parts and was scheduled for the next day to have the technician return and install. Ms. ***** called me to cancel the order just as soon as the technician left the job. We have learned that Ms. ***** purchased these parts on her own from a local supply house, then later that night texted the technician from this supply house about instruction on how to install. She called the next morning and was insisting we come back out to "finish" the diagnostic. I informed her that it was finished and the job was also finished due to her declining our recommendation on repairs when she canceled the order. We stand confidently with our work ethic, happy customers and excellent reviews.

            Customer Response

            06/28/2022

            I canceled the part Spartan was going to charge me ****** for the part which I found from Spartan supplier for ****** and it was installed and I still had the same problem due to the technician not being able to complete his diagnostic as the technician stated due to my fan motor not working he couldn’t complete my diagnostic. ***** from Spartan said if they came out again it would be a additional service fee it hadn't even been 24 hours! I didn’t understand that so I called ****** ***** they came out I was down Freon for my unit I have the receipt showing how much I was low and the amount they put in if I can send the receipt to you please! Had Spartan completed there diagnostic they would have found the problem! Due to Spartan negligence I had to pay another service fee to another company!

            Local BBB

            BBB Serving Northwest/West Central Ohio and Southeast Michigan

            More Info on Local BBB

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