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Find a Location

Hylite Painting has 1 locations, listed below.

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    Business ProfileforHylite Painting

    Painting Contractors

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    Toledo, OH 43614-3092
    BBB File Opened:
    7/12/2000
    Years in Business:
    27
    Business Started:
    1/1/1997
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Sole Proprietorship
    Number of Employees:
    1
    Business Management
    • Mr. Aaron Hartley, Owner
    Contact Information

    Principal

    • Mr. Aaron Hartley, Owner

    Customer Contact

    • Mr. Aaron Hartley, Owner

    Industry Tip

    BBB Tip: Hiring a painter

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/12/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    ***** ******* owner of Hylite Painting Co, gave me a quote of $1600 for labor and materials for my basement which includes drywall for ceiling and wall along the steps and to repair the holes in the basement walls, smooth, clean, and then paint the entire basement (Contract agreement attached). His contract paper (Attached) requires 50% deposit. I gave ***** the required 50% of $1600 which was $800.00. This was on Thursday, February 29, 2024. ***** and his team visited on March 1st for just about an hour and half and left with just a scanty work of scraping on the wall. ***** never showed up again until on March 4th when he sent one of his worker called **** who filled the basement holes with insulation material (Which was the only material bought by *****). And on March 6th, ***** and his wife, ******* came and used my dryloc to start painting the basement. To my greatest surprise, ***** and his wife used the dryloc that I bought for water leak (Waterproofing) for the concrete on the drywall including damaged drywall and holes in the walls were painted by ***** and wife, ******* with my dryloc (Pictures attached). That was not enough, ***** and *******, pulled down some drywall by the step area and left them all over the place causing unsafe condition/environment. On March 7th, 2024, I texted ***** and ******* regrading the unfinished work in my basement and that it was already one week since the signing of the contract because ***** told me that it is going to be done in just one day that he has been doing this for the past 25 years. Up till now, ***** and ******* did not reply to my text message neither did they call me. It was my wife who called ******* to ask when will they finish the work that they have started, it was then that ******* told my wife that "they are quitting from the job." ***** and ******* his wife abandoned the work that was contracted to them and signed by both parties without refunding my deposit. To worsen the situation, ***** did not buy any materials as contained in the contract language except a piece of insulating material. He used my cement and dryloc that was in the house. (Picture attached). Up till today Tuesday, March 12th, 2024, I have not seen nor heard from *****. This is why I decided to contact the BBB where Hylite Painting is a member.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Serving Northwest/West Central Ohio and Southeast Michigan

    BBB Reports On

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