ComplaintsforIDC of Ohio, LLC
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Complaint Details
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Initial Complaint
01/04/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
**** has agreed that he owes me $1500 refund but is not acting on it, even by making small payments that would show good faith effort. On May 26, I contracted **** to reconstruct basement walls and woodwork, paying $1500 down. His workers started drywall repair in hallway but did not complete it. By previous agreement, we put the whole project on hold for most of June. In July, I notified **** that the electrical was done & I was in town, and asked that he recommence work, as had been our agreement. He brought workers twice to work on the wood paneling and baseboards. They identified an electrical problem & we suspended the project for electrician to fix it. On July 23, **** did some additional electrical work & presented me a revised contract agreement adding $900 for ****'s electrical work, & he requested $1500 to purchase materials, specifically the hardwood. He cashed my check (with "materials" in memo) & we began a 3 month text exchange, with his responding with excuses including truck repairs needed, inability to hire help, project in Cleveland, & "cash flow problems." He did install a board in laundry & began mantle post reconstruction. In texts beginning in August, he continued excuses & also indicated he no longer had my $1500 nor had he purchased materials. On 10/18 he texted "low on operating Capital"; I requested return of $1500 materials payment. In response, he said he would bring samples 10/19 but he did not; on 10/22, he confirmed wood selection & daily, 10/23-28, promised to schedule but never did. 10/31, I texted terminating his services & asked him to return $1500. No response till I voicemailed taking to court & he texted 11/4: "trying to get money together." I gave deadline of Dec 1; no reply till I texted Nov 26 that I could take $750 12/1 & $750 12/15; he replied "great" & "I am still trying to get the money together for you." In last communication, 12/3, he texted, "I will get some money to you...I am upside down on my cashflow."Initial Complaint
10/28/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Horrible service, I paid them 3 months ago and now they are too busy to complete a week worth of jobs... very unprofessional, will never book with them ever again.Business response
12/10/2021
Business Response /* (1000, 12, 2021/11/26) */ Job was completed two weeks ago
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.