Business ProfileforMid-Ohio Asphalt and Concrete, Inc.

Terrible customer service. *********************** was prompt in providing a quote but it ended there. Scheduling became a massive issue. Received a call on Fathers day ay 7pm letting me know they would be out in 2 days. My wife let him know that we could not fit that in to our schedule and asked if he could schedule it for another time. *****'s response was "this is how we do it, no other client has ever had a problem with this why do you" . My Wife asked what other days were available and he said non and that she can send him a list of dates that she is available. My wife sent several dates and several emails to *****. He did not respond to her emails inquiring about availability. She finally called him, and he told her non of the dates were available. When she asked what dates were available he told her he did not have a schedule. She called the main office and finally spoke with ****. **** is the owner of the company, and put her on the schedule for 8/7. this is 60days after the scheduling difficulty with ***** as the quotes was completed on 5/30. The issues here are from the top down. Once the date was scheduled ***** did email my wife to confirm and was very condescending letting her know this was weather dependent. My wife called the night before to check if they were still coming out as the forecast for 8/7 was rain. This is were **** decided the best course of action was to tell me wife that she was being a B**ch and that if she was going to keep asking so many questions that he wasn't doing the job, and that he was booked for the rest of the year and didn't need the business. I should have listed to the reviews on ******* the better business bureau. That is something you should keep in mind if you are planning on using them. THEY DO NOT NEED YOUR BUSINESS AND WILL TREAT YOU LIKE IT. WHO KNOWS THEY MAY EVEN CALL YOU A B**CH FOR ASKING QUESTIONS.