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Find a Location

Affordable Home Security of Ohio has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAffordable Home Security of Ohio

    Security Systems
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/24/2022

    Years in Business: 16

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    Location of This Business
    2231 E Enterprise Pkwy, Twinsburg, OH 44087-2347
    BBB File Opened:
    2/15/2022
    Years in Business:
    16
    Business Started:
    4/30/2008
    Business Incorporated:
    4/30/2008
    Accredited Since:
    2/24/2022
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    9:00 AM - 7:00 PM
    T:
    9:00 AM - 7:00 PM
    W:
    9:00 AM - 7:00 PM
    Th:
    9:00 AM - 7:00 PM
    F:
    9:00 AM - 7:00 PM
    Sa:
    9:00 AM - 7:00 PM
    Su:
    Closed
    Business Management
    • Mr. Joshua Herberth, Co-Owner
    • Mr. Michael S Mondry, Co-Owner
    Contact Information

    Principal

    • Mr. Joshua Herberth, Co-Owner
    • Mr. Michael S Mondry, Co-Owner

    Customer Contact

    • Mr. Joshua Herberth, Co-Owner
    • Mr. Michael S Mondry, Co-Owner
    • Ms. Linda Mondry, Co-Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: 4 tips on buying a home security system - and 4 red flags to avoid

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/23/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    Complaint Details Unavailable

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Janell C.

    1 star

    12/13/2021

    Buyer beware! When the *** rep came to my house they gave me their selling pitch of what they could do for me including $140 to use however I want. Well I never got the $140, nor did I make a fuss about it. Six months later I decided to go with another security company. I called and let them know I wanted to cancel. I am well aware in regards to the early cancel penalty. ****, which I could tell was upset that I was canceling my service, advised not only do I have the early termination fee but they also want the $140 they gave me. Glad they never sent it to me! So then **** sends me this early termination amount that was a lot more than anticipated. I looked at my agreement and sent him a breakdown based on what I owed, and asked him to send me proof of the amount he was charging me. So the amount was revised along with taxes. I called on another date to pay my amount in full. **** was not available so another gentleman took the payment and advised if **** needed anything else he would contact me. No one contacted me of course and I get charged for services I no longer use. I called them about the charge and they never informed *** about my cancellation. *** advised they would have my services cancelled and I would receive a refund. The next month I get charged again! I called Affordable again and they got me over to *** again. Basically, I was told I would get both refunds back and now *** says they have no record in their system of a refund due to me and told me I would need to get it from Affordable Home Security. Affordable Home Security said they would schedule to come out and get the equipment and do you think that has happened?! Not yet! They just better not try and charge me for it. It was NOT WORTH IT! With either company! If I could give zero stars I would.

    Local BBB

    BBB of Akron

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