Business ProfileforAffordable Home Security of Ohio

Buyer beware! When the *** rep came to my house they gave me their selling pitch of what they could do for me including $140 to use however I want. Well I never got the $140, nor did I make a fuss about it. Six months later I decided to go with another security company. I called and let them know I wanted to cancel. I am well aware in regards to the early cancel penalty. ****, which I could tell was upset that I was canceling my service, advised not only do I have the early termination fee but they also want the $140 they gave me. Glad they never sent it to me! So then **** sends me this early termination amount that was a lot more than anticipated. I looked at my agreement and sent him a breakdown based on what I owed, and asked him to send me proof of the amount he was charging me. So the amount was revised along with taxes. I called on another date to pay my amount in full. **** was not available so another gentleman took the payment and advised if **** needed anything else he would contact me. No one contacted me of course and I get charged for services I no longer use. I called them about the charge and they never informed *** about my cancellation. *** advised they would have my services cancelled and I would receive a refund. The next month I get charged again! I called Affordable again and they got me over to *** again. Basically, I was told I would get both refunds back and now *** says they have no record in their system of a refund due to me and told me I would need to get it from Affordable Home Security. Affordable Home Security said they would schedule to come out and get the equipment and do you think that has happened?! Not yet! They just better not try and charge me for it. It was NOT WORTH IT! With either company! If I could give zero stars I would.