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Business ProfileforMTD Products, Inc.
Current Alerts For This Business
On February 22, 2024, BBB submitted a written request to the company encouraging them to address the increase in unanswered complaints. On February 27, 2024, the business responded that they have had recent changes with complaint handling internally. Additional training sessions have been provided and they will continue to monitor and respond.
The BBB will continue to monitor and update.
At-a-glance
Related Categories
Overview
Products & Services
Business Details
This is a multi-location business.
- Headquarters
- 5965 Grafton Rd, Valley City, OH 44280-9329
- BBB File Opened:
- 9/27/2004
- Years in Business:
- 92
- Business Started:
- 1/1/1932
- Business Started Locally:
- 1/1/1932
- Alternate Business Name
- MTD
- Aircap
- Arnold Parts
- Business Management
- Ms. Karen Garmon
- Mr. Dan Siedlecki
- Contact Information
Principal
- Mr. Dan Siedlecki
Customer Contact
- Ms. Karen Garmon
- Mr. Dan Siedlecki
- Additional Contact Information
Fax Numbers
- (800) 676-0260Primary Fax
Phone Numbers
- (800) 800-7310Other Phone
- (800) 676-0260
Customer Complaints
314 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
06/19/2024
- Complaint Type:
- Product Issues
- Status:
- Resolved
Customer Reviews
66 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Ashley R
06/21/2024
MTD Products, Inc. Response
06/24/2024
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