Business ProfileforCarpet Wholesalers Ltd.

On 9/18 I hired Carpet Wholesalers ,******** to install flooring in my house. Total bill was $8955.22 + $1300 paid directly to their contractor per their request for issues that arose and materials needed to be purchased with a grand total of $10,255.22. Installation started in Oct but was not 100% completed owner stated 1/4 round still needed to be ordered as it was missed in original supply order. Company called said they ordered it but needed remainder of payment. I issued PIF, they stated it would be a couple of days. Called a couple wks later they stated it was in but they had new jobs already scheduled and would get to me at a later date. Called a week later they scheduled a time to come back. The day before their scheduled time they called and cancelled said that contractor was not longer with them and they did not have time. This went back and forth 8 times with scheduling and them cancelling, excuses of they did not have time as they have new jobs that put a down payment down to they didn't have the product. Meanwhile I had some pieces coming up do to faulty product and installation. The owner came out said yes we will fix the issues that he would get back with us. A week later he called with a date to fix and complete project. Once again the day before they called to cancel. I voiced my complaint stating we took days off work and this has been going on long enough. The owner stated they will try to send someone out. On 12/6 someone finally came out and fixed the faulty installation but stated he did not have the remainder of the products (1/4 round) to finish and tried to force us to take product that was 20 shades lighter than ordered. The contractor called the owner and he said I have it on my truck I will bring it, contractor stated I will get it and come back following day. That day did not happen. Owner called rescheduled again stating product was being shipped I voiced my concern again he said "well we only came out because we felt obligated". When is enough for a consumer that has PIF and is getting run around for a job obviously not going to be completed.