Business ProfileforIllusive Design & Fabrications

I purchased a set of control arms from them in January 2022,got them and they were damaged ,he tried to get me to do a shipping damage claim but the box wasn’t damaged,after I installed them the boots tore BUT he and the manufacturer knew that and the manufacturer told me they should not have and something was wrong with them(but I talked to the manufacturer on the phone not email)but I figured I’d paint them,when I tried to install them they would not fit,he won’t answer phone calls so I had to email back and forth,got him pics and measurements like he asked and still got the run around,finally after me stating I was gonna just re sell them he offered to take back for credit,I sent them back and no response,I had to contact him and then he said give him till the next day and he would refigure up the stuff I was gonna get for credit,no response back,so a week later I filed a dispute with credit card company,got denied because I didn’t give the tracking number where I sent back,he wanted to settle but said I had to get my credit card to close the dispute,I did and now it’s been almost 2 weeks and no response back from him,sent many emails and tried to call,they sent the money back to him on may 16 and charged me back April 18,I’m out $842 and have no product,I have every email documented between us,I’ve searched his business online and he has done this to people before,this is the short version of it since I’m limited to characters here,I even agreed to a 20% restocking fee which wasn’t on his website that he has now taken down,communication as bd customer service is horrible.he said in his last email that his credit card processor hadn’t heard from mine?They sent them the money back on the 16,a simple email updating me would had meant a lot.Regardless I need my money back or product,****************** was the return tracking number