ComplaintsforFlyers Pizza
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/26/2023
- Complaint Type:
- Billing Issues
- Status:
- Resolved
Hello my name is *** ******* i am fileing a complain due too being over charged on a recent online order my order was for a 1 LG thick pepperoni bacon pizza order was placed March 23 2023 around 3.58 pm order number #53 the delivery driver full name was ***** ****** the delivery came from the grove city north location my order was too be $25.66 but was charged $27.66 and the extra $2.00 i did not authorized on my credit card i never left any tip on this card only do cash tips and it needs too be looked in too why i was charged this extra $2.00 if driver claimed a tip was left that is not accurate information and they took it upon themselves to leave this amount as a tip this needs investigated thanksBusiness response
04/25/2023
*** ******* was indeed over-charged $2.00 on March 23rd. It was an inadvertent mistake made by an employee and not something that happens often at Flyers Pizza. We have refunded his $2.00 and have apologized to *** *******.Customer response
04/26/2023
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Better Business Bureau:
I accept the business's response to resolve this complaint.
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Contact Information
Business hours
Today,11:00 AM - 10:00 PM
MMonday | 11:00 AM - 10:00 PM |
---|---|
TTuesday | 11:00 AM - 10:00 PM |
WWednesday | 11:00 AM - 10:00 PM |
ThThursday | 11:00 AM - 10:00 PM |
FFriday | 11:00 AM - 11:00 PM |
SaSaturday | 11:00 AM - 11:00 PM |
SuSunday | 12:00 PM - 10:00 PM |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.