Business ProfileforQuality Exteriors of Holmes County LLC
Additional business information
On February 10 and 23 and March 8 and 15, 2023, BBB contacted thecompany regarding the company website, www.qualityexteriors1.com.The company was asked to modify, substantiate or discontinue the claim basedon BBB's Code of Advertising.
“Customer Satisfaction Guaranteed!”
“We will not leave the jobuntil it is finished and you are satisfied!
The Warranties orGuarantees section of the BBB’s Code of Advertising states, (20.2)advertisers should only use “satisfaction guarantee,” “money back guarantee,”or similar representations in advertising if the seller or manufacturer refundsthe full purchase price of the advertised product or service at the consumer'srequest. (20.3) When “satisfaction guarantee” or similar representations areused in advertising, any material limitations or conditions that apply to theguarantee must be clearly and conspicuously disclosed.
BBB asked if thecompany refunds the full purchase price of the advertised product at theconsumer's request. If the company does stand by a satisfaction guarantee, upto a full refund, BBB recommended adding any material limitations or conditionsthat apply to their satisfaction guarantee, clearly and conspicuously, to thecompany website for consumer review. If the company does not wish to include asatisfaction guarantee up to and including a full refund, BBB recommendedmodifying the website to not include any statements with “Customer SatisfactionGuaranteed!”.
The company responded to BBB, but did not modify the website.
At-a-glance
Overview
Business Details
This is a multi-location business.
- Location of This Business
- Walnut Creek, OH 44687-0034
- BBB File Opened:
- 8/26/2015
- Years in Business:
- 12
- Business Started:
- 7/23/2012
- Business Incorporated:
- 7/23/2012
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management
- Mr. Aaron Yoder, Owner
- Contact Information
Principal
- Mr. Aaron Yoder, Owner
Customer Contact
- Mr. Aaron Yoder, Owner
- Additional Contact Information
Phone Numbers
- (330) 317-6097Other Phone
Email Addresses
- Primary
- (330) 317-6097
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
Beverly M.
04/30/2024
Quality Exteriors of Holmes County LLC Response
05/08/2024
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