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Find a Location

Timber Creek Structures has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Timber Creek Structures

      3843 Youngstown Rd SE Warren, OH 44484-2836

    • Timber Creek Structures

      3903 Belmont Avenue Youngstown, OH 44505

    Business ProfileforTimber Creek Structures

    Shed Builder
    Multi Location Business

    Current Alerts For This Business

    Alert:
    BBB files indicate that this business has a pattern of complaints. Consumers that had placed their orders and paid in full either did not receive their order at all or they did not receive it in a timely manner. BBB submitted a written request on February 21, 2024, to the company encouraging them to address the pattern of complaints. We are awaiting the business’ response. As of today, April 3, 2024, BBB has had no response.

    At-a-glance

    Customer Reviews

    1.11/5stars

    Average of 70 Customer Reviews

    Customer Complaints

    240 complaints closed in last 3 years

    84 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Timber Creek Structures has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Timber Creek Structures

        3843 Youngstown Rd SE Warren, OH 44484-2836

      • Timber Creek Structures

        3903 Belmont Avenue Youngstown, OH 44505

      Location of This Business
      3843 Youngstown Rd SE, Warren, OH 44484-2836
      BBB File Opened:
      12/2/2019
      Business Incorporated:
      8/19/2019
      Type of Entity:
      Corporation
      Business Management
      • Mr. Tim Dotson, Owner
      Contact Information

      Principal

      • Mr. Tim Dotson, Owner

      Customer Contact

      • Mr. Tim Dotson, Owner
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      240 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/07/2024

      Complaint Type:
      Delivery Issues
      Status:
      Answered
      I bought a repo shed off of Timbercreek Structures June 2024. I went to the business on Belmont in Youngstown and seen the repo shed in person. They explained how the person bought it and didn’t like it so they returned the money. I liked it so bought it! They said can’t deliver it the week of July 4th but can have it to you the week after. I said yep earlier the better I have a guy putting rock down for me now and if anything changes I’ll call you and tell you. Since it was a repo and sitting right at the lot they said it could be delivered asap. Well I’ve called and called got the same lady everytime. She asks for my name date of sale and where I bought it and tells me ok I’ll get to the bottom of this and call you right back (never calls back). I have talked to her over 5 times with nothing getting solved. We’re now into Aug 2024 and still have no answers on where my shed is or when it will be delivered. I feel like I might have been ripped off for $4000 but they have assured me that their company isn’t a scam. Why sell a repo and never deliver? I think it might be a sales gimic to get people to buy sheds.
      Read More

      Customer Reviews

      70 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Bradford M

      1 star

      07/28/2024

      I purchased a deck less than a year ago (rent to own) the wood is all cracking and warping. I stained it right after I purchased. I complained to *** the person I've been dealing with and at first he said no warranty and not a rent to own on decks, and he asked if we sealed it it like advised in contract I said yes I did one better and stained it. He didn't answer for a little while and I texted him again and told him he needed to fix it or it or I would stop paying. He wrote back a couple days l later and said if I with held payment he would *** he said I don't take threats I come and get it July 4th. I backed down but now I'm paying 133 per month for something that will probably not last through the winter. we also purchased a shed it actually came early however the paint job was thin

      Local BBB

      BBB of Mahoning Valley

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