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Find a Location

Custom Turf Solutions has 1 locations, listed below.

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    Business ProfileforCustom Turf Solutions

    Landscape Maintenance

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    16757 State Route 2, Wauseon, OH 43567
    BBB File Opened:
    5/26/2023
    Years in Business:
    13
    Business Started:
    6/14/2011
    Type of Entity:
    Limited Liability Company (LLC)

    Industry Tip

    BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/26/2023

    Complaint Type:
    Billing Issues
    Status:
    Answered
    I contacted ****** the owner about seeding my lawn and putting straw on it for growing purpose. ****** came out to get the square footage of my lawn. He sent me a quote of 6700. I contacted ****** and told him that was way out of my price range. I went and installed the grass seed on the lawn and rented a straw thrower. When I first started the straw thrower it made some noise and locked up. I took it back hoping I could get another one. They didn't have anymore. I then called ****** again and asked him I He could give me a price to throw straw on my lawn he stated it would be between 300 to 500 to do the job. I told him to go ahead and do it. They finally came out to do the job and his Forman told me I would need more straw so I went down the street and picked up more. Now they got to my house at 130 and was done by 430. There was 5 bals left and told the Forman that he would like them to go ahead. That night I received a bill that I was told 3 to 500 was now 1413. When I contacted him he told me that they charge by the balance of straw. That was the first time I heard that from him. I stated to *** that he quoted me 3 to 500 and he said again he charges per bail of straw. If I would have known that I would have not have him do it and waited for the company to fix the straw thrower. He played me and tripled the bill and then told me that's the way it is. I am disable and he knew that so I have a strick budget and he knew this but played me with one price and then hit me hard with a different price. He charged me for 18 hours and they was only here for3 hours why. Thank you. I hope you can help.
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    Customer Reviews

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