Business ProfileforClarke Contractors, Inc.

We hired Clarke Contractors to remodel our primary bathroom. After the contract was signed (December 2023) they began work February 12th 2024. Initial estimates were 5-6 weeks to complete the project with a contracted finish date of April 29th 2024. Once the crews demoed our bathroom they pulled off of our job for 2 weeks. Today, May 13th 2024 is starting week 14 of the remodel they are not finished and we have paid them $36,000 of the total which is a little over $41,000. We have had several issues with a window that was ordered incorrectly that they agreed to replace, also our PM text us saying they would take the window off of the final bill, their cleaning crew did not clean as promised, and there was an electrical outlet that was incorrect. Those problems mentioned and the time that the project has taken versus what we were told prompted us to request them to come on-site and speak with us. Once Clarke came out and met with us we followed up with an email as requested by their Construction Manager, we were asking for certain items to be removed from the bill and an additional discount of 10% since we are 14 weeks into what they told us was a 5-6 week job. After a week and a half their Manager finally responded with an email explaining that due to the nature of the project their completion timeline was not realistic, they are not removing the window from our bill and in fact they would be using the money to purchase the correct window. He was willing to take off $200 for their cleaning crew but we still have carpet in our closet that has been ruined from the construction process. And he IMMEDIATLY followed that up by saying there will actually be additional charges to our bill for incurred expenses and project manager cost. Clark has not held up their end of this agreement and has been unwilling to offer any solution and still does not have a realistic completion date for our bathroom remodel. We have an unfinished bathroom and a contractor that does not care.