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Find a Location

Management Plus Realty Service has 1 locations, listed below.

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    Business ProfileforManagement Plus Realty Service

    Property Management
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/27/2008

    Years in Business: 39

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Management Plus Realty Service in West Chester, Ohio offers property management services for condominium associations as well as Homeowner's Associations.

    Business Details

    Location of This Business
    9916 Windisch Road, West Chester, OH 45069-3804
    BBB File Opened:
    4/1/1986
    Years in Business:
    39
    Business Started:
    11/1/1984
    Business Incorporated:
    11/29/1984
    Accredited Since:
    8/27/2008
    Type of Entity:
    Corporation
    Alternate Business Name
    • Complete Property Management Group, Inc.
    Related Businesses
    Business Management
    • Mr. Kelly D. Smith, President
    • Ms. Katherine P Smith, Owner
    • Mr. Ryann Morgan, Co-Owner
    Contact Information

    Principal

    • Mr. Kelly D. Smith, President
    • Ms. Katherine P Smith, Owner

    Customer Contact

    • Ms. Katherine P Smith, Owner
    Additional Contact Information

    Fax Numbers

    • (513) 326-2554
      Primary Fax

    Phone Numbers

    Email Addresses

    Website Addresses

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    3 Customer Complaints

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    File a Complaint

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Joe S

    1 star

    07/26/2023

    This is the worst HOA management company that I've ever had the misfortune of working with. Whatever happened to civility and trying to do the right thing? Every year when I get my coupon book I promptly pay the entire year up front. Last year they sent my coupon book to a completely wrong address so I forgot to send in the payment as I don't live in the unit. Had they done the right thing and simply called or sent me a text I would have promptly sent in the entire yearly payment as always. Instead, they thought the best way to deal with it was to hire some two-bit lawyer to file a lien on my property and tack on a bunch of unnecessary fees. When I called to discuss the situation the woman on the phone was beyond rude and refused to acknowledge their error in sending the coupon book to the wrong address. Next step is to contact the HOA Board and suggest we obtain a better management company - one that doesn't waste the HOA's money on unnecessary legal fees.

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