![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforQueen City Classics
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/13/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I left the Air Force last November and needed a cheap-ish car while we waited for our family vehicle to be shipped back from Germany. I bought this Audi from Queen City Classics and within a week, we got a flat tire on the freeway. After changing the flat, we made it about 50 feet and then the clutch went out. Queen City Classics was kind enough to let me know that none of this was their problem. $2200 for the clutch, flywheel, master/slave cylinder, as well as another $700 for a set of Good Year tires and the car lasted another two weeks before the engine cut out while I was driving.¬ All the electronics were still functioning but everything mechanical shut-off. I had the battery and alternator tested, neither came back with any issues. My last-ditch effort was to change the spark plugs but still no luck. I’ve had the Audi for exactly a year, and I’ve only been able to drive it for a combined total of 3 weeks. Huge shoutout to @queencityclassics for charging me $5100 for a vehicle that needed a new clutch and engine and then did absolutely nothing to even try and fix the issue.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.