![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
Business ProfileforPave OH
At-a-glance
Related Categories
Overview
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- 670 Meridian Way Ste 254, Westerville, OH 43082-2306
- BBB File Opened:
- 8/23/2022
- Years in Business:
- 2
- Business Started:
- 2/21/2022
- Alternate Business Name
- Shelly and Sons LLC
- PAVEOH
- Hours of Operation
Primary
- M:
- 9:00 AM - 5:00 PM
- T:
- 9:00 AM - 5:00 PM
- W:
- 9:00 AM - 5:00 PM
- Th:
- 9:00 AM - 5:00 PM
- F:
- 9:00 AM - 5:00 PM
- Sa:
- Closed
- Su:
- Closed
- Business Management
- Ms. Lisa George, Owner
- Mr. Jason Barrios, Foreman/Laborer
- Contact Information
Principal
- Ms. Lisa George, Owner
Customer Contact
- Ms. Lisa George, Owner
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
5 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
11/16/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I received a phone call from one of the owners of Pave OH, after submitting an online quote request. The owner stated that the season was nearing an end, they were held up on permitting for a larger job, and what would I think about doing a residential asphalt driveway removal and replacement the very next day?
I was nervous about moving so quickly after receiving a quote, but the individual I spoke with, ****, sounded very sincere and capable of doing a good job. Their quote was about the same as others I had received, but when they said they would be willing to take out my old Chainlink gate and install 2 wooden, 6x6 posts at no xtra charge, as long as I provided the materials, I jumped at the opportunity.
The work began and ended 10/17/23. As soon as the workers cleared out, I was approached by the foreman/project manager who didn’t show up until the work was done, and he immediately requested payment, and was willing to take $100 off if I paid cash. I paid them $5400 the same day the work was completed.
Within days, I reached out to express concerns about a hole that had formed on the driveway, in an area we discussed on the day of the installation, and edging work that I wanted to be finished and cleaned up. I texted pictures, wrote out my expectations and received confirmation from **** that it would get done within the next week, as warmer temperatures were expected. I have called and texted several times with no response from anyone within the company.
It’s now 11/16/23 and I still have a gaping hole in my brand new driveway, sloppy edges, uneven top surface and proof that they did not install the promised 3 1/4” of newly compacted asphalt. Do not spend your hard earned money on this company to do your asphalt work. They talk a sweet game, but do not operate in a professional manner and did sub par work.
Customer Reviews
4 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Loca R
04/09/2024
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.