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Business Profile

Information Technology Services

DevCare Solutions, Ltd

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Information Technology Services.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/26/2024

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I received a scam text message from DevCare Solutions Inc. The phone # is ************. Be aware.

    1st Text..
    I hope you're doing well. This is Sayed from DevCare Solutions Inc. I have reached you for a job opportunity which matches your skills. Kindly let me know If your fine with the Job description and the location. If you're interested call my direct no 615-246-0059 or e mail me at [email protected]. Job Title: Managed care specialist---62078 Job Duration:1+ years Job Location: Nashville TN—REMOTE Direct Client: State of TN—TENNCARE Pay rate: 19$/hr on w2 or 22$/hr on 1099

    2nd Text.. I can ask my manager Ernie young to reach out to you

    3rd Text..
    If you're really interested in this position

    Business Response

    Date: 05/01/2024

    Hello Mr. Reynolds,

    Please accept our apologies for the frequent communications. We are a legitimate company and the recruiter was contacting you about a legitimate position/opportunity. We have added your email and phone number to our Do Not Contact list and will cease further communications. If anything else is needed to resolve this complaint please reach me at the number or email address below. Thank you and have a great day!

    Regards,

    Rhe I****

    614-381-****

    Rhei****@devcare.com

     

  • Initial Complaint

    Date:05/15/2023

    Type:Sales and Advertising Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    DevCare Solutions recruiters keep on spamming me about positions. I am retired, over 65 and not looking for work. All of DevCare's spam does not include an opt-out link as required under United States law, the CAN-SPAM Act of 2003, so their spam is in violation of United States law. I have repeatedly told DevCare to remove me from their company's database and unsubscribe me from receiving any future emails from their company. DevCare management has told me that they will do this, but 10 days later (05/15/20203) and I am still being spammed by their recruiters, many of whom are located in India. If this continues, then I will file a complaint with the Federal Trade Commission.

    Business Response

    Date: 05/16/2023

    We apologize you have had this experience.  We have removed you from our system as you requested the first time and added your number to an auto block so no one can call/email you.  It is our goal to find awesome people awesome jobs.  I understand you don't want a job and that is fine.  Have a wonderful, glorious day and remember, be kind to others! :)

    Customer Answer

    Date: 05/25/2023

    I accept the business's response to resolve this complaint.  If the problem happens again within the next 90 days, then I will file another complaint with the BBB.

DevCare Solutions, Ltd is NOT a BBB Accredited Business.

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