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Find a Location

Red Pine Landscaping LLC has 1 locations, listed below.

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    Business ProfileforRed Pine Landscaping LLC

    Landscape Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/12/2024

    Years in Business: 1

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Landscape contractors and hardscape design including patios, decks, landscape clean-up, fireplace installation and repair, waterslide, masonry contractor, mulch and stonework.

    Products & Services

    Landscape contractors and hardscape design including patios, decks, landscape clean-up, fireplace installation and repair, waterslide, masonry contractor, mulch and stonework.

    Business Details

    Location of This Business
    169 W Home St, Westerville, OH 43081-1442
    BBB File Opened:
    2/6/2024
    Years in Business:
    1
    Business Started:
    11/3/2022
    Accredited Since:
    2/12/2024
    Hours of Operation

    Primary

    M:
    9:00 AM - 8:00 PM
    T:
    9:00 AM - 8:00 PM
    W:
    9:00 AM - 8:00 PM
    Th:
    9:00 AM - 8:00 PM
    F:
    9:00 AM - 8:00 PM
    Sa:
    9:00 AM - 5:00 PM
    Su:
    9:00 AM - 5:00 PM
    Business Management
    • Mr. Andrew Ware, Owner
    Contact Information

    Principal

    • Mr. Andrew Ware, Owner

    Customer Contact

    • Mr. Andrew Ware, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/22/2024

    Complaint Type:
    Order Issues
    Status:
    Answered
    Red Pine failed to perform and fulfill the agreement to construct a new replacement cedar deck by walking off the job without completing the project. Little effort was made to fulfill the commitment to construct the deck in a timely manner. Project is not close to being finished nearly SIX months beyond the contracted 4-week timeframe. Excuses for excessive construction time were given - much stemming from inexperience, limited construction management skills, and him being the sole worker. We were misled re: qualifications, ability, experience, and use of experienced “crews”. Other factors contributing to wasted time and resources, at our expense, include: plans not followed; nearly every task needed to be redone; squandered opportunities for doing weather-dependent tasks; didn’t have specified materials when needed; blamed suppliers, permitting, and others while it’s his responsibility to ensure smooth progress and avoid snags; not cooperative or open to advice, directions, and assistance; and wasn’t communicative – regardless of our many requests. Workmanship is mediocre at best. There was little respect for our property, time, and customary client status. We deserve the deck as conveyed to him, since on-time complete payments have been made per his schedule. The end of year deadline was understood. We’ve been extremely patient, tried to accommodate his terms and changes, endured many mistakes, and even removed some original elements; yet, his commitment to provide a satisfactory completed deck isn’t being honored. Yesterday, without our knowledge he removed 18 boards from our inventory and left, only to return later, gather his tools and informed us he couldn’t do any more work until he ordered more boards (though other work needs done). To avoid delay, boards should have been exchanged six months ago when delivered. Been here before with him and consider it yet another indication he has no intent of seeing our project completed in a timely manner …or at all.
    Read More

    Customer Reviews

    0 Customer Reviews

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    Local BBB

    BBB of Central Ohio

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