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Find a Location

Jack L Woods Plumbing Co., Inc. has 1 locations, listed below.

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    Business ProfileforJack L Woods Plumbing Co., Inc.

    Plumber
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.75/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/15/1983

    Years in Business: 47

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers residential plumbing repair, remodel and new construction.

    Products & Services

    plumbing contractor

    Business Details

    Location of This Business
    130 E Home St, Westerville, OH 43081-1568
    BBB File Opened:
    12/26/1979
    Years in Business:
    47
    Business Started:
    11/1/1976
    Business Incorporated:
    1/10/1977
    Accredited Since:
    3/15/1983
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    • STATE OF OHIO PL25971 EXP 9/30/25
    Type of Entity:
    Corporation
    Alternate Business Name
    • Woods, Jack L. Plumbing Co., Inc.
    Hours of Operation

    Primary

    M:
    7:00 AM - 5:00 PM
    T:
    7:00 AM - 5:00 PM
    W:
    7:00 AM - 5:00 PM
    Th:
    7:00 AM - 5:00 PM
    F:
    7:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Ms. Diane Woods, President
    Contact Information

    Principal

    • Ms. Diane Woods, President
    Additional Contact Information

    Fax Numbers

    • (614) 882-4174
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/16/2022

    Complaint Type:
    Billing Issues
    Status:
    Answered
    On 02/01/2022, I called Jack L Woods Plumbing Co., Inc about a leak on the bonus room sealing and I have explained that the leak is coming from the master bathroom. I clearly explained them on the call that I know where is the leak is coming from and I want someone to come and check if they can fix it. A technician named Rick arrived at our house and looked at the roof and the bathroom and said this is something they don't fix. He gave me a number for another handyman company. Neither the company who answered my call and nor the technician informed that they will be charging me for the visit. They didn't even disclose it before entering my house. After 2 days, I received an invoice for $96. When I called the company about the invoice, they mentioned that it should be presumed that they will charge for the visit and they don't disclose these details when a customer calls in. And most of their customers are repeated customers , so they assumed that I was also a repeated customer. There is no information about the minimum charge, they do not have any website to check what they would charge.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Terry S

    4 stars

    08/21/2023

    I was pleased with the installation of the toilet. I noticed on my bill that I had been charged for a wax ring although the toilet I bought had a ring enclosed. When I called to ask I was told they do not use the rings sent because they tend to fail quickly. I would like to know if anyone else questioned that and got the same response. I don’t understand why Koehler would send an inferior ring and include it in the price if I would have to pay for another one. It would have been nice to be provided that information up front.

    Local BBB

    BBB of Central Ohio

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