5 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Ayan C
2 stars05/08/2024
... This company (LITERALLY) doesn't have a means for you to contact them UNLESS you are a PAYING customer... It's C.E.O. (Denis G****) is now in my book as THE biggest "dirt-bag" CEO in this country... This is a MULTI-BILLION DOLLAR COMPANY and it doesn't even so much as have a TELEPHONE NUMBER... just pathetic... EVERYTHING that's wrong with capitalism- imo... - I give one start simply because the tech works...Review from mike k
1 star03/21/2024
I have someone from support assigned to my account. I m not getting any help from him and I Don't have a way to complain or get someone else's attention to help me from Tradingview. Basically I'm at the mercy of this one person he gets to decide he wants to help me with support or just ignore me for over a week. This is crazyReview from Don B
1 star01/17/2024
These people absolutely SUCK! I cancelled my 30 day trial, but they charged me anyway. Now I find out that I cannot contact them for a refund. The ONLY option on their website is to cancel the auto renewal, but that's for the next charge. I want my money back, this is stealing, but there is no way to get in touch. The phone number shown to the right here, goes to a voicemail, and does not indicate that it is even TradingView.
TradingView, Inc. Response
01/24/2024
Hi Don! According to the billing history for your account, the trial had not been canceled. You submitted a refund request ticket on January 17 and were refunded in full the same day. Kind regards.Review from Steve P
1 star06/27/2022
They stole $900 from my bank account and I have never even heard of these idiots.Review from Dennis C
2 stars04/12/2022
I tried the free trial for 30 days. I missed cancelling the auto debit subscription and wanted to cancel. But browsing through the website only got me to where I can discontinue subscribing for next year. I wanted to cancel my current one that I got charged for and get a refund. It only shows on their website to file this cancellation within 14 days from the purchase but there's no way to contact them. found their number on BBB. I called but no one answered.
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