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Find a Location

J And S Automotive has 1 locations, listed below.

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    Business ProfileforJ And S Automotive

    Auto Repair
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/24/2024

    Years in Business: 12

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    J&S Automotive is an Auto Repair Shop in Eastlake, OH.

    Products & Services

    J&S Automotive is a Complete Auto Repair Shop offering: Automobile Diagnostic Service, Auto Repair & Service, Brake Repair & more.

    Business Details

    Location of This Business
    1650 E 361st St, Willoughby, OH 44095
    BBB File Opened:
    3/26/2024
    Years in Business:
    12
    Business Started:
    9/29/2011
    Business Incorporated:
    8/9/2010
    Accredited Since:
    5/24/2024
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    9:00 AM - 7:00 PM
    T:
    9:00 AM - 7:00 PM
    W:
    9:00 AM - 7:00 PM
    Th:
    9:00 AM - 7:00 PM
    F:
    9:00 AM - 7:00 PM
    Sa:
    10:00 AM - 5:00 PM
    Su:
    12:00 PM - 5:00 PM
    Business Management
    • Mr. Josip J Cacic, Owner
    Contact Information

    Principal

    • Mr. Josip J Cacic, Owner

    Customer Contact

    • Mr. Josip J Cacic, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/27/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I had J&S automotive install a clutch into my 2004 BMW 330 XI last February the clutch didn’t last 10000 miles I brought them all factory parts after them pulling the transmission out they informed me that my flywheel was bad and needed replacing and that they could get me one for 500.00 so I took them the money to pay for it. When I went to pick up the car a week or two later it was making a ticking noise when it was going forward or backwards I informed them that I didn’t know what they did to it but it wasn’t making that noise when I brought it to them and I’m not taking it with it making that noise. A week later they called and said that it was ready. I went and picked it up. Fast forward almost a year later I started up my car and went to pull out of my driveway and I didn’t have a clutch figured that the slave cylinder or the master cylinder went bad I replaced both and still didn’t have a clutch so I couldn’t afford to put it into a shop again because it cost me 2600.00 a year ago I decided to do it myself. When I pulled out the transmission there was a metal pin inside the housing that doesn’t belong there and the pressure plate looks like somebody was using it as a backstop on a shooting range. I went over to the shop to show them and they informed me that they didn’t do anything wrong and they weren’t going to do anything to fix it. I spent 2600.00 to have them leave something in there to destroy everything. On top of that they were supposed to put a aftermarket flywheel into it and when I got it all apart I found out that the original flywheel was still in it that was ruined also. So now I’ve spent about 1700. To replace everything that got destroyed due to their craftsmanship. The amount paid to them does not include parts
    Read More

    Customer Reviews

    0 Customer Reviews

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    Local BBB

    BBB Serving Greater Cleveland

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