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Find a Location

Santmyer Companies, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Santmyer Companies, Inc.

      3000 Old Airport Road Wooster, OH 44691

      BBB Accredited Business
    • Santmyer Companies, Inc.

      1055 W. Lincoln Highway Wooster, OH 44691

      BBB Accredited Business

    Business ProfileforSantmyer Companies, Inc.

    Fuel Oil
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/16/2012

    Years in Business: 72

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Santmyer Companies, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Santmyer Companies, Inc.

        3000 Old Airport Road Wooster, OH 44691

        BBB Accredited Business
      • Santmyer Companies, Inc.

        1055 W. Lincoln Highway Wooster, OH 44691

        BBB Accredited Business
      Location of This Business
      3000 Old Airport Road, Wooster, OH 44691
      BBB File Opened:
      6/13/2011
      Years in Business:
      72
      Business Started:
      1/1/1952
      Business Started Locally:
      1/1/1952
      Business Incorporated:
      9/9/1983
      Accredited Since:
      3/16/2012
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Red Rover, LLC
      • Santmyer Energy, Inc
      • Santmyer Transportation, Inc
      Business Management
      • Mr. Zach M. Santmyer, President/CEO
      • Ms. Amanda Dunham, Executive Assistant & Marketing
      Contact Information

      Principal

      • Mr. Zach M. Santmyer, President/CEO
      • Ms. Amanda Dunham, Executive Assistant & Marketing

      Customer Contact

      • Ms. Amanda Dunham, Executive Assistant & Marketing
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/21/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      On June 7th 2023 I purchased from Santmyer Oil $120.00 worth of REC 90 Non-ethanol Fuel from their location at **** ******** ***. *******, OH. The fuel was bad and had water in it causing a repair bill for my ATV in the amount of $190.46. So far they have only offered to reimburse me for $41 from a previous purchase a week earlier and said they would turn my repair bill into their insurance which does not guarantee it will be paid. I would like to be refunded for the remaining fuel I have left, which is approximately 18 gallons at current price and to be reimbursed for the repairs to my equipment.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      CAROL W

      1 star

      10/20/2023

      This company used my saved banking information for when I went online to make ONE TIME payments and took a payment of over $700 (without my authorization) over drawing my bank account! When I called to inquire I was assured it would be reversed, only to find out the next day that it had not been yet to them saying the only way they would reverse it is if I signed and submitted an automatic EFT form.sounds like predatory practice and coercion to me! Yes I owe a balance and Im happy to work that out, but they cant just take money from my account without my authorization or funds to cover! Unacceptable

      Local BBB

      BBB of Akron

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