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Find a Location

Arbor Homes Columbus has 1 locations, listed below.

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    Business ProfileforArbor Homes Columbus

    Home Builders

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    6797 N. High St, Worthington, OH 43085
    BBB File Opened:
    10/31/2022
    Years in Business:
    27
    Business Started:
    3/19/1997
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Michael Mariangelli, Division President
    Contact Information

    Principal

    • Mr. Michael Mariangelli, Division President

    Customer Contact

    • Mr. Michael Mariangelli, Division President

    Industry Tip

    BBB Tip: Find the right home builder for you

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/18/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    On 12/29/2023 we closed on our home the original close date was October of 2022 by the time we closed there were still some things undone and a list of other issues during our final walk through but we proceeded anyway. I mention that to say we have been very patient, kind and understanding with delays and other issues.But I have reached my limit. At our closing we were told that we would receive grass seed and sod during spring. We waited and watched every new build on our community receive their seed and sod except us and our home was completed way before most of the other homes. A week after we realized that no one was coming back to finish our yard I reached out to the construction manager (who is great btw) we were informed that there was an issue with the purchase order and that accounting was sorting things out. We thought it would be a few days maybe a week but here we are three weeks later with no updates. I reached out to our sales representative at Arbor who had no further information either. We are now heading into the summer without a lawn for our kids or dog not to mention our house warming party guest. This is a disaster and I am so disappointed that arbor homes is not taking more initiative for their customers to come to resolution. I just want a yard please help
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Tina S

    1 star

    06/08/2023

    We had to sign the agreement before we could even talk to the loan representative. We was told Arbor giving you 4% of your home value to pay closing and buy down interest rate. We sign the papers but going through their bank (Silverton Mortgage), its 3% higher rate than our bank. So the bottom line is they'll only paying our closing cost. We were informed of a lower HOA fee and property taxes by $2500.00 a year after a trip to the Greene County ******************* Arbor is keeping our down payment and charging ** $3000.00 because we are not going to build a forever home with them. They hadn't even drawn up our plans yet.

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