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Find a Location

Kitchen Saver has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Kitchen Saver

      7465 Worthington Galena Rd Ste C Worthington, OH 43085-6714

      BBB Accredited Business

    Business ProfileforKitchen Saver

    Kitchen Cabinet Refacing
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.5/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/1/2014

    Years in Business: 23

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Kitchen remodeling, specializing in custom cabinet renewal and cabinet refacing.

    Products & Services

    Kitchen remodeling, specializing in custom cabinet renewal and cabinet refacing

    Business Details

    Location of This Business
    7465 Worthington Galena Rd Ste C, Worthington, OH 43085-6714
    BBB File Opened:
    12/9/2014
    Years in Business:
    23
    Business Started:
    1/1/2001
    Business Started Locally:
    8/1/2013
    Accredited Since:
    12/1/2014
    Alternate Business Name
    • K/S Renewal Systems, LLC
    Hours of Operation

    Primary

    M:
    8:00 AM - 9:00 PM
    T:
    8:00 AM - 9:00 PM
    W:
    8:00 AM - 9:00 PM
    Th:
    8:00 AM - 9:00 PM
    F:
    8:00 AM - 8:00 PM
    Sa:
    9:00 AM - 4:00 PM
    Su:
    Closed
    Business Management
    • Mr. Aaron Gross, Managing Partner
    • Mr. Larry Gross, Partner
    • Ms. Quiena Frierson, Program Manager
    Contact Information

    Principal

    • Mr. Aaron Gross, Managing Partner
    • Mr. Larry Gross, Partner

    Customer Contact

    • Mr. Aaron Gross, Managing Partner
    • Mr. Larry Gross, Partner
    • Ms. Quiena Frierson, Program Manager
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Website Addresses

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/19/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I had cabinets fronts, drawers inside of cabinets, and crown molding around said cabinets installed (Job #******* (Installer's name, Ridge). One of my cabinet drawers will not come out without damaging the new cabinet door, all of the doors "fly" open and hit the closed cabinet doors next to the opening cabinets, one of my cabinets is peeling, and my crown molding is coming apart. I reached out to my sales person (Jordan Hammond) on 08/22/2022, who advised me to contact the Project Manager Mike S******. I contacted him within the week following the completion of my project (completed on 08/15/2022). He told me he would back to me to schedule a time to come out to see the issues. He never came out so I called him again and this time he advised me to take pics and text them. I did as asked on 09/21/2022. The next time I heard from him was 01/09/2023, which is when he asked me to take pics again, along with a video. He said on that date, that he would need to get with his supplier and would get back to me. He finally responded on 01/30/2023 saying that he would get back to me to schedule a time to come out. Still no word from him. I have paid the balance in full as billed and agreed, but I have faulty parts/materials, cabinets that don't function well, and a bad project manager.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jody J

    2 stars

    04/25/2024

    Our reface was done in August 2022. Within 6 months, the hinges were coming loose and were cracking the wood they were screwed into. We called the warranty department numerous times and had to wait a month for someone to come “fix” the problem. To date, this has happened 5 more times, with the same kitchen cabinets. Each time it has happened, we’ve called the warranty department and waited an average of a month before someone came. The last time they came, they moved one of the hinges, leaving holes in the cabinet. We have been waiting 3 weeks now for someone to come repair the holes. Many people seem to have had a good experience with this company. I caution you, however, if you choose Kitchen Savers, inspect every aspect of their work before signing off on the completed job. Do not assume the work was done a complete and professional manner.

    Local BBB

    BBB of Central Ohio

    BBB Reports On

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