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Find a Location

Latone’s Under The Sun Tanning and Spray Tan has 1 locations, listed below.

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    Business ProfileforLatone’s Under The Sun Tanning and Spray Tan

    Tanning Salons

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    3525 Canfield Rd, Youngstown, OH 44511
    BBB File Opened:
    3/19/2024
    Business Incorporated:
    4/2/2012
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Ms. Allison Latone, Principal
    Contact Information

    Principal

    • Ms. Allison Latone, Principal

    Customer Contact

    • Ms. Allison Latone, Principal
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

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    File a Complaint

    Most Recent Customer Complaint

    03/19/2024

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    I went to get my very first spray tan and at first Allison was nice and patient and they reassured me I would not be orange or streaky. However, later that night, I gave her a call because it didn’t look right. She told me to give it through the weekend so I called Tuesday. Talk to Kelsey and sent pictures. Kelsey also reassured me, I could get a refund because the tan just did not work well with my body, didn’t hear anything for two days and they screamed at me told me they don’t do refunds that I can use their tanning beds or buy their health and wellness products instead of getting a refund which I told them melanoma runs in my family hence why I was getting a spray tan. Lori told me her husband owns the place and that he would be giving me a call later that night after 430 which that never happened either. Allison then screamed at me and told me if I left a negative Google review that they were going to sue me and then she hung up on me. Then after I called back, she told me she was getting the sheriff involved and hung up on me again. So they are trying to take away my freedom of speech if I left a negative Google review and also it’s been about a week and I still never got a phone call from the husband to talk about getting a refund and I’m afraid to call back to talk about options And I’m not sure what to do. They are completely unprofessional and now I have $85 worth of spray tans or regular tans or products but I’m afraid to go there because of how hostile and aggressive Allison was.

    Customer Reviews

    0 Customer Reviews

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    Local BBB

    BBB of Mahoning Valley

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