Business ProfileforAAMCO Transmissions and Total Car Care of Boardman

on 28march2024 i dropped my vehicle off for a transmission issue. i was told that if i completed the work with them they would waive the inspection fee. "*****" the store manager told me they would call when they had diagnosed it and BEFORE they completed any work. he stated that he could get me a used transmission with 30K miles on it IF the whole thing needed replaced and that would cost 3500USD. ***************** my calls for a whole day and then stated he "completed all work" and "did some extra things to help me out" he referenced a control arm that was just replaced by another shop. he said the charge for the additional work was 500 USD and that if i "paid in cash " he would " avoid charging me taxes" that put us at 4000USD. ***** did not replace the entire transmission instead he put 900 dollars worth of motor mounts on it". i went back with my receipt and showed where he "cooked his book" by adding labor into the parts cost and charging the same amount in the labor line. he billed 4000 for 1600 worth of parts and labor. when i showed him where i could prove on the bill he overcharged me and that the 3500 agreed on was for a whole new transmission not for motor mounts HE BILLED ME FOR PARTS I NEVER RECEIVED . when i asked for a correct bill for what he actually did he said he "could not make the receipt book out because i helped you out". he also said he got parts "lying around" meaning he cannot argue with his own documentation and his words from our phone calls. he lied about the work completed and he charged me for a transmission i never received. when i told him i wanted a new receipt so he could argue with himself in court(if i have to take it that far) he called me a " basket case B%$#@," and threatened to "beat my A#$" . he called me a "P%$$^" and told me to " get the F$%# out of his store while claiming " I'm not the one" he then followed me out of the store continuing his empty threats. and said hed **** me for defamation if i said anything about this"