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ComplaintsforWorkmen's
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Complaint Details
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Initial Complaint
01/04/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Purchased the boots on 1/2/2024 Wore them to work on 1/3/2024 and happened to looked down as I was power washing and the top of the boot was split as if someone had taken a knife and cut it. Took them back to workmen’s right after work to see if they could replace them or at least give me my money back due to just getting them the day prior. I’ve always wore these same boots and have NEVER had any issues the 7 years I’ve been at my job. The manager/boot guy that the other employees had come check the boot out, looked at it for 2 seconds and said there was nothing he could do that I would have to call ***** work to figure it out and that they probably wouldn’t do anything either. According to the receipt boots have a 6 month limited warranty against the manufacture defects and they must be accompanied by the original receipt, which was provided when I brought them into the store. The employee working also told the other two employees that I was there the day prior and she’s the one who rang me out. I would like at least a refund or a replacement pair.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.