1 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Dan M
1 star07/10/2023
My wife and I bought a Lazy Boy recliner 2 years ago. From the day we had it delivered it started making all types of noises. It cracked. It clunked and even fell to the side. We paid $1,000 for this peace of junk and it’s still in the house because we can’t afford to get a new recliner. We have had Coconis Furniture 3 times until we finally gave up. Every time the repair men said. Lazy Boy is no longer a good brand. The insides don’t hold up. They each offered to oil the unit, which did nothing to fix the problem. The chair looks great, just don’t move back or forth or else you will hear a lot of noise. I will never buy Lazy Boy again! I would love to have our money back. Coco is Furniture is not at fault, Lazy Boy is.
Customer Review Rating
Average of 1 Customer Reviews
Customer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.