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ComplaintsforNew Wave Car Company LLC
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
01/09/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I got a 2007 Nissan versa through this company and everything was going great with the car. About four days ago it started making a noise underneath so I took it to ******'s and they inspected the car and said I needed a whole new motor mount and exhaust manifold pipe. Someone who had the car I'm in welded everything together and drilled a whole in the manifold tank. Everytime I hit a bump, my gas pedal, break, or turn on my heat it makes a raddling noise. I told the company about it after it was taken off the car Jack and explained what was going on with the car, they proceeded to not to do anything about it. This company sold me vehicle that is not drivable for safety precautions. I'm returning the vehicle WednesdayBusiness response
01/11/2022
We sold this car as is with no warranty on 05/21/2021. The customer is financing the loan with us and we told her we would need to inspect the vehicle at our shop in ********* and will try to work with her on making her vehicle safe but she will need to pay for the repairs.
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Contact Information
Zanesville, OH 43701-1858
Business hours
Today,9:30 AM - 1:00 PM
MMonday | 9:30 AM - 5:00 PM |
---|---|
TTuesday | 9:30 AM - 5:00 PM |
WWednesday | 9:30 AM - 5:00 PM |
ThThursday | 9:30 AM - 5:00 PM |
FFriday | 9:30 AM - 5:00 PM |
SaSaturday | 9:30 AM - 1:00 PM |
SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.