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Find a Location

Affordable Foundation Repair and Waterproofing has 1 locations, listed below.

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    Business ProfileforAffordable Foundation Repair and Waterproofing

    Foundation Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/10/2020

    Years in Business: 4

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    913 W Main St, Ada, OK 74820-5417
    BBB File Opened:
    9/9/2020
    Years in Business:
    4
    Business Started:
    6/1/2019
    Business Started Locally:
    6/1/2019
    Accredited Since:
    9/10/2020
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Tommy Long, Owner
    Contact Information

    Principal

    • Mr. Tommy Long, Owner

    Customer Contact

    • Mr. Tommy Long, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/08/2023

    Complaint Type:
    Billing Issues
    Status:
    Answered
    Date of transaction: 8/8/2022 Amount paid to the business: $7,825 Business committed to provide: Install 6 piers poured concrete with 8 x 16 block leveled in wet concrete Install 24 4 x 6 treated beams Scab or sister 5 2 x 8 treated joist Install 6 piers in back corner Install 20 2 x 8 base plate under beam Remove and replace 5 sheets ply board treated + joists that are rotten Install moisture barrier Install 4 piers in kitchen area and 2 8 beams Install *************************************** back corner Install 3 sheets ply board in hallway ***************** did not complete the work contracted, left huge holes in the floor which caused rodents and bugs to enter the home. Work that was promised to be completed in 2-4 days was not complete after over 3 months company did not level the home or fix the the foundation issues and caused additional problems crews and company left worksite trash and materials in the front yard, under the home and did not dispose of it like contracted I gave the company many opportunities over 3 months to address the issues which I brought to the owner immediately in writing and was never resolved owner tried changing the price of work contracted and did not complete what was written in bids crews hit an electrical wire which we had to have repaired at our cost work was patched multiple times, which left materials chopped and screwed together, floors buckling and huge gaps between boards crews destroyed new boards, plywood and other materials we paid for with inadequate tools (using hand saw to cut boards which required table saws) and took chunks out of walls by hitting boards down instead of cutting to size crews did not secure wood, there were load bearing walls with no support which caused major wall damage piers set in concrete have crumbled as they did not set the base or block level delays in contracted time caused financial burdens and required us to extend costly rentals
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    Customer Reviews

    0 Customer Reviews

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    Local BBB

    Better Business Bureau Serving Central Oklahoma

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