Customer ReviewsforLegalShield

Before I became an associate, LegalShield helped me when my daughter passed away. I had a membership. My grandsons were left in another state with a step-dad who only wanted their survivor benefits. I called LegalShield and spoke with an attorney who would cross the state lines and help me fight for custody. After a about 5-6 months the attorney went to court on my behalf and won the case. All I had to do was go and pick up my grandsons. These types of services were not $0 with the membership but because of the membership over $3,000 was cut from my legal fees. I have nothing but good to say about this company. Now I work with them and the integrity of the ones I work with are better than any other company I've ever worked for. For me this company deserves the A+ rating it holds.

*****, thank you for the glowing review. We love hearing how our valued members utilize their LegalShield Membership to protect their legal rights. Thanks for sharing your empowering experience with us and being part of our valuable mission.

About 3 weeks ago I tried to cancel my membership they transferred me to another department then from there I was given a phone number to call and listen to recorded message and from there I was given a web address to go to and explain why I would like to cancel , but to do all these took a while then I got side tracked and until now after 3 weeks I couldn't cancel my membership yet either I was forgetting or was getting busy mean while they auto charged my credit card for another month , until now it's been 5 month that i've paying $29.95 a month for a legal question that I had that they weren't even able to help me with . So why make it so difficult for us to cancel membership while it's so easy and fast to become a member just with a quick phone call ?

*****, Thanks for bringing your concern to our attention. We would like to provide you with some clarification to help you get the support you need. We are sorry to hear that you are choosing to lose your affordable legal services. LegalShield is a pre-paid monthly subscription service, and our members have the right to cancel at any time. Per our company policy, cancellation requestsmust be provided in writing.The easiest way to do so isby ************************************************** with your name,membershipnumber, phone number,and your request to cancel the membership. If you have further questions, want to verify that your request was received or would like to speak to someone directly on this matter, please get in touch with our ************** Team at ************** via our LegalShield app, or chat at www.legalshield.com between 7-7 CST Monday-Friday, and a member of our team will be happy to assist you. Thank you.

Originally I was with prepaid legal that changed to Legalsheild. When I took the plan it was $9.99 per month for life. When it changed to Legalsheild it increased to $19.99 per month. When I complained it when back to $9.99 per month for a few months then back to $19.99 per month. Today I noticed it's now $29.99 per month. I was supposed to be $9.99 for life. Now I'm trying to cancel. Let's see how that works out.

******, thank you for bringing your concern to our attention. Our Member Services team is ready to help provide any information on pricing to you. You can reach them at ************** or via chat at www.legalshield.com between 7-7 CST Monday-Friday or via our LegalShield app. We see that your account is currently active and we are sorry to hear that you are choosing to lose your affordable legal services. LegalShield is a pre-paid monthly subscription service, and our members have the right to cancel at any time. All cancellation requests must be provided in writing. The easiest way to do so is by emailing us at ************************************** with your name, membership number, phone number, and your request to cancel the membership. If you would like to speak to someone about options to maintain your membership, please call our team at ************** between 7-7 CST Monday-Friday. Thank you.

Excellent product. I have used it several times and saved a ton of money in legal fees. Fast, friendly service. The lawyer called me back in two hours.

*****, thank you for the wonderful review. We believe that every human deserves a secure life and just treatment under the law. Thats why we are building a future where every person can live without worrying about how theyll afford legal services or respond to identity theft. Thank you for being a valued member.

In consideration that 1 star=0 my rating is due to the fact that in the past I have appreciated the law firm that I was able to work with via my Legal Shield account. My experience just now was unfortunate. When I called in to inquire about the status of my account set up I discovered a very unhelpful prerecording, and then was talked over repeatedly with the customer service rep when I requested my refund.

******, thank you for making us aware of your concerns. Our team would like the opportunity to research this matter further and provide you with the support you need. We were able to locate your membership and notify the appropriate department. A member of our team will be reaching out to you directly to provide you with additional support. Thanks for being a valued member.

I have been a customer since 2017. I never had a ******************** issue until just recently and the experience was not very good. It looks like I will need to do my own research with legal action against a contractor that took a down payment on a job project and ran.I am definitely going to cancel this membership. I will do better putting away money and hiring my own personal lawyer. I hate to say this but its a waste of money. If I had of known all of these complaints here I would have never signed up in the first place. I am just appalled with a lot of companies altogether that want something for nothing. Nevertheless, scamming is so prevalent altogether and how they treat customers is mind blowing.

*****, thank you for your feedback. Protecting and empowering our members with the tools and services needed to affordably live a just and secure life has been our mission for more than 50 years. The provider lawyers in our network are dedicated to assisting our members with their legal issues. They will work diligently to provide members with the appropriate legal advice and actionable steps to take while strictly adhering to their membership benefits. We want every member to have a positive experience and we have systems and resources in place for members to notify us if they are not satisfied with the services provided. We encourage all members with questions about their specific membership benefits or service complaints to contact our Member Services Team at ************** between 7-7 CST Monday-Friday, where a team member would be happy to provide support. Please note that we were able to locate your membership and notify the appropriate department. A member of our team will be reaching out to you directly to provide you with additional support. Thanks for being a valued member.

It is a scam! All they want is your credit card number! I signed up one day and canceled the very next day without using their services at all. That's when I saw ********** true colors, he completely ignored my request for a cancelation number or to even acknowledge me at all...so happy I found out (by this website) they are dishonest, disgusting liars.

******, we appreciate you bringing your concerns to our attention. We apologize for any confusion or misunderstanding about our cancellation policy and procedures. Only a member or listed spouse on a membership can cancel an active membership. Our members should always feel comfortable and are encouraged to contact our home office with questions about their membership benefits or service complaints. Though we are sorry to hear that a member is choosing to lose their affordable legal services, LegalShield is a pre-paid monthly subscription service, and our members have the right to cancel at any time. Per our policy, as stated on our website and in our membership contracts, all cancellation requests must be provided in writing. The easiest way to do so is by emailing us at ************************************** with your name, membership number, phone number, and your request to cancel the membership. For further questions please call ************** between 7-7 CST Monday-Friday, and a member of our team would be happy to help. Thank you.

BOY I have to give them a star??? I would give them ******!!!!!! Do not fall into this! I feel like this has been the dumbest decision I have ever made. I live in ******** the law firm is called Debail and Judge. They are the worst judges around! This membership is worth nothing but a heartache!

*******, thank you for bringing your concern to our attention. We would like the opportunity to reviewthis matterfurther and provide you with the support you need. We were able to locate your membership with the information that you provided. As an active LegalShield Independent Associate, we want to remind you that you may also use your internal resources in the future if you need support or to notify us of a complaint. We have notified the appropriate department, and a member of our team will be reaching out to you directly. If you need immediate assistance, please get in touch with our ************** Team directly at ************** via our LegalShield app or chat at www.legalshield.com between 7-7 CST Monday-Friday, and a member of our team will be happy to help. We look forward to assisting you.