ComplaintsforProVision Roofing & Construction LLC
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Complaint Details
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Initial Complaint
08/20/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Provision Roofing put a roof on my house in 2015 that has a 30 year warranty. I am having some leaking issues. I have called and emailed them multiple times for repairs and have received no response.Business response
10/07/2021
Business Response /* (1000, 10, 2021/09/20) */ The roof that we installed (under name ********** ****** was a Tamko IR Shingle system that carries a 30 year manufacturers warranty and our company 5 year labor warranty (which is transferrable). We are happy to get the guys out to check out the roof and see if we can be of assistance, but she is technically out of the labor warranty portion. I will forward the invoice from the roof over 6 years ago. Our business google phone number was locked out for several months. We were able to get it restored. If this hindered her from contacting us, I sincerely apologize.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.