ComplaintsforOklahoma Honda-Suzuki
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Complaint Details
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Initial Complaint
06/13/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
On the date of June 9, 2024, I was browsing motorcycle listings on ******** Marketplace which brought me to an ad that Oklahoma Honda-Suzuki had posted. I liked what I saw so I made my way to the company website. On their website, they claim you can pre-qualify with no hit to your credit score. Basically, you can do a soft pull and find out if you have a shot at financing when you submit an application for credit. I did the steps to pre-qualify and went about my work night after I finished submitting my pre-qualify application and gotten the approval. On the date of June 11, 2024 a salesman by the name of ******* called my cellphone to speak with me about the bike. He told me I had been approved and what my payment would be. This was odd and I told him I had only pre-qualified. He then lies to me on the phone saying "a soft pull lets me see the terms and financing." Being an educated man I know this is not true as I am not a beginner with credit applications and finance. I ended the conversation saying I would think about it.I checked my credit report later on and found out that Oklahoma Honda-Suzuki had in fact ran an application for credit, for me and in my name, without my signature, approval and consent. No one from that dealership called to ask if I wanted to apply for financing. I feel like they deceived me as a customer stating I could pre-qualify and then use my information to apply for financing without my knowledge and consent. Now I have a hard inquiry, my credit score and my buying power are now impacted because they felt the need to apply for credit in my name without my consent.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.