Business ProfileforAffordable Top To Bottom Home Inspections Inc

We hired *********************** 9AUG2021, because of his good ratings certifications, but our experience has been horrible. We closed on our home back in August. It was very dry for a couple months, so we didn't know we had a massive leak until November. We requested that he do an additional roof level inspection to be sure everything was good with the roof. He (and the company he had inspect the roof - ACTS 29 Roofing) missed the fact that the roof is lacking adequate flashing. He missed years long leaks in the chimney chase and down the north sides of our chimney. We called him about a month after the close, ready to pay him again to inspect further to find out why the home smelled musty. He didn't return our calls. When we discovered the leak, we called restoration out. They found massive damage to our upper level master bathroom (had to tear out the shower tiles, tub area) and our lower level around the fireplace. They had to take the mantle down and now it looks they're going to have to remove the brick to fix it. We're looking at 100k plus. The flashing around the roof was visible from the exterior and the roof was supposedly replaced in 2018 (meaning it should have been caught during the inspection). We had 4 companies do inspections during this process and all 4 said that the lack of flashing should have been very evident (from the exterior, even from the ground). Between the mold, the drying out process (dehumidifiers and fans, containment etc), expenses and uncertainty, it's very difficult on our family. Even after showing our realtor the damages, ***** still wouldn't even call us back. Our insurance will only cover the active water / restoration process, not any of the mold or structural damages. I'm very dissatisfied with his lack of concern for us. Furthermore, he missed the mold and water damaged plywood (as seen from inside the attic), the water damaged insulation behind the tub, bubbling paint and staining and attributed these damages to other problems.