ComplaintsforForeman Metal Works
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/17/2022
- Complaint Type:
- Delivery Issues
- Status:
- BBB unable to locate business
I placed this order months ago, never received merchandise. I paid over $70 for it. I sent proof they received my order.Initial Complaint
11/28/2022
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
I placed an order for 2 metal intitial/name pieces in May of 2022 from Foreman Metal Works. Advertisement offered 1/2 off. My total charge was for $99.92. My bank card was charged on May 9, 2022. These were to be Christmas gifts and I have not received them as of yet. I have tried to contact them - the website is not valid and the phone number ************ only rings busy. If I am unable to receive the items, I desire a full refund from the company.Initial Complaint
10/16/2022
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
Purchase sign in March 2022, took money at time of order #*****, still no sign,Initial Complaint
10/10/2022
- Complaint Type:
- Delivery Issues
- Status:
- BBB unable to locate business
Placed Order # ***** on April 24, 2022. I have reached out to them and left voicemails and Foreman Metal Works have not responded in any way shape or form. I would like my money back from them. Thank you. *********************** ******************************************************** ************Initial Complaint
07/02/2022
- Complaint Type:
- Delivery Issues
- Status:
- BBB unable to locate business
Ive placed an order in April 2022 and have not received the items. I tried contacting the business several times through email and received only one response stating they will ship it ASAP. Ive also tried contacting them through their **************, no response. I found this company through Instagram. They are still sending out email advertisements as well.Initial Complaint
06/27/2022
- Complaint Type:
- Delivery Issues
- Status:
- BBB unable to locate business
I placed an order with this company on April 25, 2022. I still have not received it. I contacted them several times and only heard back once on May 26 stating that they would send it out as soon as possible. Still haven't received anything and they will not contact me. What do I do to get my money back?Initial Complaint
06/22/2022
- Complaint Type:
- Delivery Issues
- Status:
- BBB unable to locate business
April 10 2022 I ordered a split letter metal monogram on their website for a gift for the end of May, their website clearly stating 3-6 week delivery so thats what I was expectingon the 6th week I reached out via email asking about when I should expect my order not once but twice and both times I got ASAP as a response since I could not have the product in hand to give as a gift I decided to contact them again, this time asking if they could change the mailing address and name on the delivery so that it could be mailed directly to the recipientsthey responded wed be happy to do thatso here we are over 10 weeks now and I can not get any response from them, Ive tried on their ******** page but they blocked me, and have not even given me the courtesy of an answer of a timeframe on the delivery.I want the product but I want it as promisedI get itits custom, things take time, mail is slower than normal since Covid hit but to just blatantly ignore my email requests is just not anyway for a business to runthey answer and respond to what helps them not the customeri know this because of the earlier responses Ive dealt with..I am requesting either a full refund or an expedited order to be fulfilledInitial Complaint
03/15/2022
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
I place my purchase on Oct.30 2021. I paid ***** for a American Freedom Eagle wall hanging. I contacted them over a dozen times throughout this time period. They kept telling me it would be coming. Now they are ignoring all my emails. All I want is what I paid for. I have uploaded a copy of my receipt of my initial order.Foreman Metal Works ORDER #*****Initial Complaint
02/13/2022
- Complaint Type:
- Delivery Issues
- Status:
- BBB unable to locate business
I placed my order on 11/27/2021 (order #*****). On 12/21/2021 I requested an update and I was told that it was cut and ready to be powder coated. On 1/3/2022 I again checked the status and I was informed the cut was not satisfactory and they were making another one and that my product would be shipped that week. On 1/11/2022 I requested a status as to when I would receive my product and was hoping it would be delivered by February 4 since what I had ordered was to be a Christmas present and now would have to be a birthday present. I was informed on 1/11/2022 that it should be delivered by February 4. On 1/29/2022 I asked for confirmation that my order had been shipped. I was told on 1/31/2022 that they would check on it. On 2/3/2022 I sent an email expressing my disappointment and informing them this treatment was unacceptable and went against their founding prinicples they post on their website and asked how they would make me a happy customer. No response. On 2/10/2022 I sent an email requesting to cancel my order and to refund me my money. No response.Initial Complaint
12/20/2021
- Complaint Type:
- Delivery Issues
- Status:
- BBB unable to locate business
I placed an order with Foreman Metal Works of *************, ** in late October. It was for 5 pieces and was for $200. On 11/15/2021 I asked for an update and a tracking number for my order. I was emailed back by *** Foreman that it takes 3-6 weeks to ship. On 11/25/2021 I again emailed asking for an update, and if they couldn't ship, please refund my money. I was emailed back the following day and was told they were working on them. On 12/6/2021, 12/10/2021 and 12/18/2021 I again asked for an updates and have been ignored. They are now ghosting me with no response what so ever. This has gone on long enough. I either want my order promptly or a full refund. Can you help please?
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
11 total complaints in the last 3 years.
0 complaints closed in the last 12 months.