ComplaintsforNail Kingdom
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Complaint Details
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Initial Complaint
02/23/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
On January 13, 2023, I spent $52 for a gel manicure. Not only was my time there unclean, but all of my nails have broke off. Im very upset and would like a refund please. The guy doing my nails walked over while picking his nose, he didnt wash his hands. He then proceeded to get someone elses cuticle water dish, pour out the water and pour more water in so I could soak my nails. He didnt rinse it out or clean it. He coughed ONTO my hand then BURPED. That is DISGUSTING. There were many globs of polish on my nails, he wiped all the polish off the end of my nails so there was a white line and they were very sharp. Im very dissatisfied and would like a return of my money since my nails are already ruined. I tried emailing them 3 times with still no response. My dispute from my bank also was denied and Im not sure how??? They are FILTHY. They need to be audited and investigated. They didnt give me a receipt either so I have no way of showing that. They were also mad when I didnt pay in cash. Thats sketchy. Im so upset. Ive never had this happen to me before at any nail salon.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.