ComplaintsforBig B Pools
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Complaint Details
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Initial Complaint
05/22/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
***** was contracted to replace our pool liner last year. The liner that was purchased was the wrong size but he said he could make it work. He dug out about a foot of depth from our shallow end and tried to make the liner work. When we all agreed that the installation wasnt acceptable, he said and signed on the contract that he would replace it and repair the damage next year (2024). He has responded once and no showed the appointment he set up to remeasure. He has not responded to messages, calls, or social media. We purchased this house mostly for the pool and its unable to be used.
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Contact Information
294 Harned Rd
Elgin, OK 73538
Business hours
Today,9:00 AM - 7:00 PM
MMonday | 9:00 AM - 7:00 PM |
---|---|
TTuesday | 9:00 AM - 7:00 PM |
WWednesday | 9:00 AM - 7:00 PM |
ThThursday | 9:00 AM - 7:00 PM |
FFriday | 9:00 AM - 7:00 PM |
SaSaturday | 9:00 AM - 7:00 PM |
SuSunday | By Appt. Only |
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.