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ComplaintsforGlam Boutique
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Complaint Details
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Initial Complaint
06/13/2022
- Complaint Type:
- Delivery Issues
- Status:
- Answered
I purchased and paid for two dresses through a destash group on Facebook. I claimed those items by responding to Colton ****** I received an invoice from Glam Boutique and immediately paid for two dresses plus shipping. I received a tracking number. That showed that they never received the item even though a label had been created. I alerted Glam Boutique. They stated they would research it. After that, I've heard nothing back and they will not respond to email nor inbox messages. The tracking number is no longer valid.Business response
07/19/2022
Business Response /* (1000, 5, 2022/06/25) */ The order was shipped however it was sent to the wrong address by mistake. She has been refunded her money.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.