ComplaintsforHollytree Landscaping & Garden Decor
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Complaint Details
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Initial Complaint
12/05/2022
- Complaint Type:
- Order Issues
- Status:
- Unanswered
The following information Is sent in response to your recent request: My Address: XXXXX ***** **** Dr ****** Ok XXXXX GRDA Rip Rap Construction Project Arranged to meet with Mark and Kim ******** (Hollytree Landscaping) to discuss erosion protection for my lake front property. On March 3,2020 issues check to Hollytree for a survey to begin the Rip Rap project. There were numerous phone calls and delays and several checks issued until December 27,2021 when the agreement to construct the improvement was signed.by Kim ******** and myself. Construction began the afternoon of January 10, 2022 and a request for final payment was received January 20th. Agreed to pay and deposit final payment for Kim and Mark who were on their way-out of state for a medical appointment. I have the receipt for that transaction. Finally talked to Kim regarding a portion of the beachfront property that was unfinished and sent measurements and photos. She said I had treated them fairly and that they were reliable people. To date, no further response from Kim. I did meet with Mark ******** two occasions: both included additional cost to complete the project. The last quote to complete $2000.00. Not acceptable as per the terms of original agreement. I can send additional info you might need after you have time to review. Thanks much ******
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.