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Find a Location

Days Inn has 1 locations, listed below.

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    • Days Inn

      601 NW 2nd St Lawton, OK 73507-5402

    Business ProfileforDays Inn

    Hotels

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    601 NW 2nd St, Lawton, OK 73507-5402
    BBB File Opened:
    5/13/2015
    Years in Business:
    9
    Business Started:
    5/13/2015
    Related Businesses
    Business Management
    • Owner, Owner
    Contact Information

    Customer Contact

    • Owner, Owner

    Industry Tip

    BBB Tip: Traveling soon? Shop smart when booking a hotel room

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/12/2023

    Complaint Type:
    Billing Issues
    Status:
    Answered
    On Sunday May 14th I traveled to ******, ** for work on the Days Inn Hotel was booked by my company because we get a preferred rate. Upon arriving to the hotel I went to the front desk to check into the hotel and get the room key. After checking in I was giving a room on the left side of the building. I drove to the side of the building and began to take my things out of the car a young came down from the hotel steps and solicited me for ***. Looking around to be aware of my surroundings I notice people just hanging out and even saw some drug activity. Despite that I went up to the room and as I entered the room I noticed an old kind of moldy smell. The hotel room looked very low budget and I can't even say the bed was a real bed. I immediately reached out to my company's travel service so I could be rebooked. I did not feel safe staying at this properly. Once my company rebooked me at a different hotel about 30 minutes after arrival I went back to the front desk to return the keys and the manager simply checked me out the hotel and said I was good to go. I could tell he knew I would not be staying at the property.Now the hotel charged me for 3 nights at a total of $175 and when my company and I reached out about the payment the ** said there do not offer refunds. Not only is their hotel not up to par, I found the hotel's refund policy to be exploitative. After enduring these disturbing experiences, I made the decision to leave the hotel within 30 minutes of my arrival. This is an unreasonable policy, especially considering the unsafe and unsanitary conditions I was subjected to during my brief stay. This is clearly a predatory practice to still money from guest who are not familiar with the hotels in ****** **.The experiences I have outlined are not only unacceptable but also pose serious safety and health risks to any potential guests. Consumers should not have to endure such conditions, and businesses operating under such standards should be held accountable
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kassie L

    1 star

    11/29/2023

    The worst experience ever when trying to talk to management all they could say was "we don't have to explain anything to you"

    Local BBB

    Better Business Bureau Serving Central Oklahoma

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