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Find a Location

Elite Irrigation & Drainage Systems has 1 locations, listed below.

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    Business ProfileforElite Irrigation & Drainage Systems

    Irrigation

    At-a-glance

    Customer Reviews

    4.2/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    Lawton, OK 73505
    BBB File Opened:
    8/31/2022
    Years in Business:
    6
    Business Started:
    8/16/2018
    Business Incorporated:
    8/16/2018
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    Open 24 Hours
    T:
    Open 24 Hours
    W:
    Open 24 Hours
    Th:
    Open 24 Hours
    F:
    Open 24 Hours
    Sa:
    Open 24 Hours
    Su:
    Open 24 Hours
    Business Management
    • Mr. Bobby Faulkner, Owner
    Contact Information

    Principal

    • Mr. Bobby Faulkner, Owner

    Customer Contact

    • Mr. Bobby Faulkner, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/01/2024

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    First Contact with ****** for the irrigation system. Agreement that the irrigation system would be installed on the three garden areas for $3300 and he would get it installed on 4/17/23 with a 2-year warranty. ****** took more payment out of the credit card than he was supposed to ($2600.00 receipt from Intuit Payments, Invoice #*****, Transaction ID *************. I wrote *************** I will believe ****** when I see him here. He took my money, more than he was supposed to, and *** never seen anything of him afterwards to work on the system. This not right. He is mistreating *** paid you $2200 (wrong amount sited, should have been $2600) on April 3rd. Seven months later and I still dont have an irrigation system. On May 30th, you threatened to charge me if you rented a machine and couldnt use it, but you certainly didnt mind taking more money than you were supposed to and holding it for seven months without doing anything for my irrigation system. I asked you to come check the watering system you hooked up on May 20 and 22, June 10, and July 9. You never came. I asked for a start date on September 30...youre only 16 days late with the information. On August 15th, you said you just got back from a funeral and youd start two days later and you would finish the job, youre now saying November 1st. Only two-and-a-half months late. You are not trustworthy. Your word doesnt mean anything. *** believed you for the last time. When I see you, Ill believe you.
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    Customer Reviews

    5 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kenny G

    5 stars

    07/09/2023

    What a great experience we had with ***** and his crew, came out and solved our sprinkler system problems and was super reasonable on the price I will definitely use them in the future for all my sprinkler and irrigation needs. Thanks again for all the hard work!!

    Local BBB

    Better Business Bureau Serving Central Oklahoma

    BBB Reports On

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